Forums › Forums › Search & Filter Pro › Duplicate Message "Please use the filtering options above to find what you…"

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  • Anonymous
    (Private)  July 2, 2018 at 5:59 pm #181773

    Hello:

    I am getting the duplicate message “Please use the filtering options above to find what you are looking for.” when the search page loads with a keyword and the user scrolls down.

    VIDEO: http://recordit.co/FogHEj4DqG

    How can i get rid of this?

    Thanks

    Anonymous
    (Private)  July 2, 2018 at 6:00 pm #181774

    PS: meant “when the search page loads WITHOUT a keyword and the user scrolls down…”

    Trevor
    (Private)  July 3, 2018 at 11:59 am #181811

    Are you able to send me a live link/URL to your search page so I can take a look?

    Anonymous
    (Private)  July 3, 2018 at 5:07 pm #181872

    https://fellowone.com/fellow-one-research/search/

    Thanks!

    Trevor
    (Private)  July 3, 2018 at 5:39 pm #181874

    I see that this is set to Shortcode Display results method and uses Infinite scroll. Did you customise the results.php file and if so, what are the contents of that file (if you post the contents here, use code back ticks – one before and one after the code)?

    Anonymous
    (Private)  July 3, 2018 at 6:12 pm #181880

    Thanks for the quick responses. It has been customized. I will look at it more closely and update if i cannot figure it out. I will be out for the 4th Holiday so may be next week at this point if i do need to contact you for further help.

    Trevor
    (Private)  July 4, 2018 at 7:05 am #181899

    I think that the message being output is inside the Infinite scroll results container, but needs to be outside of it.

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