Display issue

Anonymous

#217091

Sorry, I added this to the previous call but I think you closed it at the same time!

The refreshing is working but it doesn’t display the results correctly. The image is replaced by a black box and the audio player is missing.

If I do a manual refresh it works as expected.

Thanks again

Trevor

#217106

That is likely to be that the plugin or theme functionality that adds these to the posts on page reload will be JavaScript, and that needs to be run again when our Ajax triggers. Is the results grid made by a plugin or the theme?

Anonymous

#217204

Hi,

The grid is displayed using a shortcode that comes with easy digital downloads.

So on my page I have –

[searchandfilter id=”1836″ action=”prep_query”]
[downloads number=”42″ columns=”3″]

Thanks
Mark

Trevor

#217206

Are the videos inside each download description then?

Anonymous

#217208

Hi,

They aren’t videos. There is just an audio player under an image for each product. (https://tobykay.com/markh/)

Thanks

Trevor

#217210

The image is the featured image?

How is the audio player placed there?

Anonymous

#217212

Hi,

Yes it’s the featured image. The audio is specified within the product. It came bundled with the theme but I believe it’s this player – https://plyr.io/#audio

Trevor

#217214

You may need to ask the theme author how to re-trigger the player then. It would go into the commented line in this code:

<script>(function ( $ ) {
  "use strict";
  $(document).on("sf:ajaxfinish", ".searchandfilter", function(){
// so load your audio player script here again
  });
}(jQuery));</script>

Anonymous

#217216

Thank you. Before I do this, I removed the audio player from one product (a song called ukulele hipsters)
If I then do a search that only returns that track I still see the issue. i.e. the featured image doesn’t display.
Do you still think the audio player is the issue?

Thanks

Trevor

#217218

Do you have a lazyload image option, plugin or plugin with it as an option (like jetpack)? If so, try turning that off.

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