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Forums › Forums › Search & Filter Pro › Display Issue

Viewing 8 posts - 1 through 8 (of 8 total)
  • Kim
    (Private)  March 4, 2017 at 3:36 am #94465

    Haven’t had a problem previously, but now after applying filter the resulting listings are displaying at 50% opacity. Also, the filter form functions slowly when selecting options. To see the issue, browse to http://www.snapchops.com/fl-northwest/dining and click the Filter button.

    Trevor Moderator
    (Private)  March 4, 2017 at 8:55 am #94494

    The page url you give in your post redirects to this page:

    https://www.snapchops.com/dining-out-with-food-allergies/

    And I see no filter button?

    Please note:

    Support Hours

    Our support hours are Monday – Friday 10am – 5pm GMT – please be aware that tickets opened over the weekend will looked at on Monday.

    Kim
    (Private)  March 4, 2017 at 2:38 pm #94528

    My apology, the correct link is:
    https://www.snapchops.com/fl-northwest-dining/

    Trevor Moderator
    (Private)  March 4, 2017 at 2:59 pm #94530

    If you open the browser console and watch that as you filter, you will see loading is stopped because the browser has detected an insecure action. The script that caused it is this:

    <script type="text/javascript">var $zoho= $zoho || {salesiq:{values:{},ready:function(){}}};var d=document;s=d.createElement("script");s.type="text/javascript";
s.defer=true;s.src="https://salesiq.zoho.com/chowlalacom/float.ls?embedname=snapchopsadmin";
t=d.getElementsByTagName("script")[0];t.parentNode.insertBefore(s,t);
$zoho.salesiq.ready=function(embedinfo){$zoho.salesiq.floatbutton.visible("hide");}</script>
    Kim
    (Private)  March 4, 2017 at 4:00 pm #94533

    I removed that script but the problem persists.
    The error shows:
    SecurityError: The operation is insecure.
    https://www.snapchops.com/wp-content/plugins/search-filter-pro/public/assets/js/search-filter-build.min.js?ver=2.3.3

    Trevor Moderator
    (Private)  March 4, 2017 at 5:08 pm #94538

    I still see the zoho error, and the script is still in the page source code. Do you use a cdn like cloudflare?

    Kim
    (Private)  March 12, 2017 at 10:12 pm #96226

    I found the Zoho script hiding in a widget and that has resolved that issue. However, after installing Cloudflare and WP Rocket, the listings display fine but the corresponding posts trigger a page not found error. Not sure if that was happening before the additions, but Search & filter is calling posts from a custom post type (created via Toolset Types), so I pasted one entry into a normal post and it opens fine. I saw in another support entry that a Toolset Types fix is coming in the next update that could solve the issue (?). If so, if it’s not an imminent update, can you provide a patch?

    Trevor Moderator
    (Private)  March 13, 2017 at 1:35 pm #96286

    I am not sure if that is the issue with Toolset Types (I thin that is a CSS issue in the WP Admin.

    It sounds more like a caching issue with your CDN.

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