Forums › Forums › Search & Filter Pro › Custom post type Search not working

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  • Anonymous
    (Private)  February 3, 2018 at 6:55 pm #157130

    Hi I seem to be having a few issues with a custom post type search. There are currently 600 or so posts with in the post type.

    It weirdly stops working on occasion, And I’m not sure why.

    I hope you can help.

    https://www.icagemlab.com/en/report-verification/

    Trevor
    (Private)  February 5, 2018 at 11:42 am #157355

    Hi

    600 is not very many. Is there a surefire way to see it fail, and if so, what steps would I need to make it happen so that I can see it?

    If it is random, and over time, that suggests a server issue (as Searching is resource intensive). The query string might be being truncated by PHP (query string length) or some setting by your host (for example, WP Engine does does with a query governor). Or you may be bumping into resource (CP, RAM, etc) usage or sharing issues, which might be causing a timeout.

    You would need to find and read any server logs you have to find some clues.

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