Custom Filters have stopped working – Woocommerce still functions

Anonymous

#242602

Hi There,

I am reaching out on behalf of my client as their custom search filters have quit functioning. I believe this is related to another issue already posted I see here.

All filters in question were setup in 2018 when we initially purchased the plugin. The only major changes to the site have been some additional Woocommerce checkout plugins that have been installed recently. Today I tested deactivating these plugins (as well as many others), rebuilding the cache and the results remained the same (none found).

I am able to successfully query the CPTs in question but when I add the search_filter_id argument, it breaks.

One thing I have noted during my testing is that while rebuilding the cache, results will load until the cache gets to around 30%. I thought I had solved the problem earlier today by updating the plugin, only to come back after checking other pages to find that the issue still persisted.

Here is an example of one of the pages in question: https://sunnyside-gardens.com/ideas-inspiration/plants/

The filter bar is not displayed because it is wrapped in the if have->$posts conditional.

Here is a functioning shop page:
https://sunnyside-gardens.com/product-category/houseplants/

I am wondering if a recent Woocommerce update has broken something?

Trevor

#242630

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Anonymous

#242689

Hi Trevor,

Nope, Tela is a local hosting company we have been partners with for many years! I will reach out to our contact there and see if they have something similar in place and if not try the beta version.

Thank you for your prompt response.

Anonymous

#242919

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Trevor

#242965

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