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Forums › Forums › Search & Filter Pro › Counts on filters not refreshing

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  • riseup
    (Private)  December 24, 2016 at 4:11 pm #78582

    Hello.

    My website is http://www.ymphony.com.

    At the top of the homepage, there are 2 drop down filters – college and school category. Notice the numeric count values next to each of the values. I like that feature as it gives the user an indicator of how many posts are related to that particular item.

    My issue that I am facing is the following: any time a user creates a new page/post, the filters for the item should increase by 1 automatically once the page/post is created.

    However, the filters do not show thr updated count value. In order for the user to see all updates counts on both filters, I have to go to the search and filter admin page and click the Refresh Cache button.

    Once the refresh cache is done and I go back to the homepage, then the counts are refreshed and now I can see the new page/post on the filters.

    Question: I don’t want to keep clicking the refresh cache button every time I or somebody creates a new page/post.

    I’ve been scratching my head on this one for a while now.

    Thank you.

    Trevor Moderator
    (Private)  December 24, 2016 at 6:57 pm #78596

    If the user is creating posts in the back end, this should indeed auto update the cache. Does the new post NEVER appear (unless you manually update the S&F cache), or will it appear after after some time, like a day?

    If they are creating the posts in the front end, this might be a different matter, and it might depend how they are creating posts.

    riseup
    (Private)  December 24, 2016 at 7:02 pm #78598

    This scenario is all about creating posts from the front end. All users create posts when clicking on the New Page link once logged in (and registered).

    I don’t believe it will show in the filters even after a day.

    So, can you provide guidance on this scenario? Fixable? Thanks Trevor.

    Trevor Moderator
    (Private)  December 24, 2016 at 7:26 pm #78600

    Are you using a plugin (like a form) to make these new posts, in which case, yes, it can be addressed. after the save is done by the form, you need to tack on to their code a little extra snippet. See here in the documentation:

    https://www.designsandcode.com/documentation/search-filter-pro/action-filter-reference/#Update_Cache_for_a_Particular_Post

    Where you can probably get the saving routine to return the saved post ID as a variable (probably using get_the_ID() or similar.

    If you showed that line of code to the plugin author, they could probably tell you what to do.

    riseup
    (Private)  March 15, 2017 at 4:34 pm #97087
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 15, 2017 at 4:41 pm #97090

    I asked before if you were using a plugin (like a form) to make these posts, but I am unsure if you answered that.

    riseup
    (Private)  March 15, 2017 at 4:42 pm #97092
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 15, 2017 at 6:19 pm #97112

    Ah yes, I remember from another post you said this. It is some time since we exchanged posts. I will need to talk to Ross and get back to you.

    riseup
    (Private)  March 15, 2017 at 6:34 pm #97118
    This reply has been marked as private.
    Trevor Moderator
    (Private)  March 16, 2017 at 9:10 am #97212
    This reply has been marked as private.
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