Category search

Anonymous

#128457

Hi,
I was using your free version of the plugin before for searching via categories and it was all working perfectly, however I needed to exclude some categories so I purchased the full version. I am able to select the categories I want, but the results are not working, except for when creating a result page via shortcode, however I want to run the results through the theme to make it unison. When I select search.php for the results, it just directs me to the home page after clicking submit without filtering any results. I am using the same theme as before, so could you tell me what the settings should be so the full version would just filter by the category like the free version. For now I had to deactivate the full version and defaulted to the free one as it’s not working the right way.

thank you

Trevor

#128497

This reply has been marked as private.

Anonymous

#130730

Thank you Trevor for your reply and apology for the late response. Would it be possible to resolve this issue with screenshots? I can provide you with any additional information and any screenshots needed, if you could specify what you would need to see to give you a better understanding of my issue.

thank you

Trevor

#130756

This reply has been marked as private.

Anonymous

#131316

This reply has been marked as private.

Trevor

#131326

Are you able to send me a live link/URL to your search page so I can take a look?

Anonymous

#131344

This reply has been marked as private.

Trevor

#131346

So, the site does not use the Pro version right now?

Is there any way we can have access to a staging/development version of the site, or maybe we can use a Skype voice call to screen share?

Anonymous

#131361

This reply has been marked as private.

Trevor

#131366

Hi

That link gives me a 503 Service Temporarily Unavailable error was encountered.

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