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Forums Forums Search & Filter Pro Categories & Tags Lists are empty

Viewing 4 posts - 1 through 4 (of 4 total)
  • Vincent Marmion
    #16472

    We are using Version 1.4.1 (where can we download the latest version?)
    It was ok until last week: we found that there are no more search results displayed.

    We trashed the search and created a new one: this time, there is no tags/categories showed in the lists, and…no results either.

    Ross Moderator
    #16473

    Hey Vincent, you can redownload from “Your account” -> “View Details & Downloads” – here you can always find the latest version.

    Thanks

    Vincent Marmion
    #16617

    S&F is now updated and the results are no more filtered.
    1)Where do you find a template from your theme for displaying results? – for Truemag
    2) how do you duplicate your template ?

    Ross Moderator
    #16625

    Hey Vincent

    1) To find a template from your theme, just look in you theme folder:

    wp-content/your-theme/

    Good candidates are usually: search.php, archive.php index.php, category.php – try these and check.

    Just to warn you some templates might not work without adjustments – it depends on how your theme is setup (ie the layout will be correct, but hte results won’t reflect the users’ search).

    2) Duplicating your template is just as simple as copying and pasting the file mentioned above – so its a copy and paste, you might have to do this locally on your machine, and then you can upload the new duplicated template file to your website.

    Thanks

Viewing 4 posts - 1 through 4 (of 4 total)

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