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  • Anonymous
    (Private)  July 10, 2017 at 9:52 pm #119831

    Hi, I’m trying to deactivate licensing for Search & Filter Pro on a couple of sites, but the “deactivate link” button seems to have no effect.. it just redraws the screen. Can you help?

    Thanks!

    Trevor
    (Private)  July 10, 2017 at 9:54 pm #119834

    Once you deactivate in the site and in your account here, it can take our server 30-60 minutes to update and reflect the change.

    Anonymous
    (Private)  July 10, 2017 at 9:57 pm #119838

    Well, that’s the problem I guess. The two sites I want to de-activate are FORMER customers, so I no longer have access to deactivate on the site and in my account here. Any suggestions?

    Trevor
    (Private)  July 10, 2017 at 10:00 pm #119842

    It should work if you only deactivate in your account here, you just need to give it some time.

    Trevor
    (Private)  July 10, 2017 at 10:03 pm #119844

    As a tip, I never activate plugins/themes on any site that I am developing. If the customer is handling site maintenance, I leave it up to them to do that. Very few themes or plugins fail to work if you follow this advice.

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Viewing 5 posts - 1 through 5 (of 5 total)