Forums › Forums › Search & Filter Pro › Cannot Update Plugin

Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Anonymous
    (Private)  May 17, 2016 at 2:11 pm #45749

    Everytime I go to update the plugin, I am getting the following error:

    “An error occurred while updating Search & Filter Pro: Download failed. Unauthorized”

    I’m running the latest version of WordPress. Not sure what’s causing the problem. Can you help? Thanks!

    Trevor
    (Private)  May 17, 2016 at 3:01 pm #45752

    Sorry to hear of the problem. You must manually install it instead.

    #1 Go to https://www.designsandcode.com/account/ and download the file
    #2 Use ftp or a file manager and delete the search-filter folder from the server plugins folder.
    #3 Use ftp or a file manager to upload and extract the new version.

    Anonymous
    (Private)  May 17, 2016 at 3:41 pm #45762
    This reply has been marked as private.
    Trevor
    (Private)  May 17, 2016 at 3:46 pm #45764

    How old was the previous version (version number)? You may need to edit the search form and check that all is OK.

    Anonymous
    (Private)  May 17, 2016 at 3:48 pm #45766
    This reply has been marked as private.
    Trevor
    (Private)  May 17, 2016 at 4:32 pm #45768
    This reply has been marked as private.
  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)