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Forums Forums Search & Filter Pro Cannot download renewed license

Viewing 2 posts - 1 through 2 (of 2 total)
  • Rebecca Taubert
    #110556

    I just renewed my license but when I click on the link in my email to download, it comes up with this sentence:

    Your license key for this purchase is expired. Renew your license key and you will be allowed to download your files again.

    Can you please let me know what I need to do to download this plugin?

    Trevor Moderator
    #110589

    Hi

    It takes a while for the server to update your status (and site activation/deactivation), typically 15-30 minutes.

    It should be fine now.

Viewing 2 posts - 1 through 2 (of 2 total)

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