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Forums › Forums › Search & Filter Pro › Buying Search and Filter Pro Pending Status

Viewing 5 posts - 1 through 5 (of 5 total)
  • Max Suchanek
    (Private)  May 26, 2015 at 5:04 pm #18254

    Hey there,

    I baught the plugin on 22th may. No money is gone from my paypal account yet. Do i need to send you the 20 $ by myself or should i wait?
    The Status is on Pending in the “Your Account” Section.

    Best regards
    Max

    Ross Moderator
    (Private)  May 27, 2015 at 1:36 am #18287

    Hey Max

    That does sound strange… Did you receive a link to download the plugin?

    Thanks

    Max Suchanek
    (Private)  May 27, 2015 at 8:08 am #18302

    Hey Ross and thanks for the answer.
    I didn’t received a downloadlink yet. I am just able to get to the Bills page with Details “pending”. The ID, Date and Amount are shown correctly, together with my personal informations.
    And i can click on “Save Billing Details and Generate Invoice”… but yeah- thats it^^

    In my mailbox is just the notification of this toppic here, but no other mail from designsandcode.

    Edit: there is also nothing going on on my Paypal account. No 20.00 € missing

    Ross Moderator
    (Private)  May 27, 2015 at 7:04 pm #18333

    Hey Max

    Usually pending means a user has clicked the checkout link from their cart (on this site) but not completed the purchase at the PayPal side of things (ie, walked away, closed the browser/tab etc)…

    I have no logs of any purchase here or in PayPal so I think you should try to purchase again. If there are any strange things happening such as double purchase/payment I will of course refund any error (I don’t think its likely).

    Thanks

    Max Suchanek
    (Private)  May 27, 2015 at 9:27 pm #18380

    i got it now. I rebought it. Thanks

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