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Forums › Forums › Search & Filter Pro › Auto-Complete Multi-Select ComboBox Inconsistent or No Results

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Viewing 6 posts - 1 through 6 (of 6 total)
  • A Name Already In Use
    (Private)  August 16, 2015 at 11:00 am #23298

    I’m getting inconsistent results in the autocomplete results for my “What Locations” combobox multiselect I’ve configured for my search.

    For example, I leave nothing in the search box to guarantee all results (I’ve tried with something as well). I have a sub-sub-category called Ocala that I know has posts which is nested under ‘Used Boats & Gear/Florida Used Boats & Gear’.

    When I begin typing ‘O’ I get some results but never get Ocala. I get similar poor auto-complete results for all sub, sub-sub and sub-sub-sub categories.

    This appears to the user like there are no matches and people are abandoning the search. I believe there is a bug or problem in the way the auto-complete is search the category and subs.

    Please advise. Sample URL: http://bit.ly/1M2bpHY

    Ross Moderator
    (Private)  August 24, 2015 at 9:52 am #23632

    Hi there

    This is a known issue – its when you are using hierarchical and comboboxes – the issue is that child categories/taxonomies etc have spaces before the word, which is not ignored in the JS, so you must actually press space several times before searching child categories.

    I’m working on a fix for this.

    Thanks

    Ross Moderator
    (Private)  September 28, 2015 at 5:53 pm #26082

    Just to update, Chosen doesn’t allow for any kind of hierachical lists – so for now I’m investigating how I can change the style/padding using CSS – but its not looking to be very flexible.

    Thanks

    Ross Moderator
    (Private)  November 8, 2015 at 2:27 pm #29139

    This has been fixed in the next update out Monday at the latest.

    Thanks

    A Name Already In Use
    (Private)  March 19, 2016 at 12:46 am #39847
    This reply has been marked as private.
    Ross Moderator
    (Private)  March 21, 2016 at 8:53 pm #40070
    This reply has been marked as private.
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Viewing 6 posts - 1 through 6 (of 6 total)

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