Auto-Complete Multi-Select ComboBox Inconsistent or No Results

Anonymous

#23298

I’m getting inconsistent results in the autocomplete results for my “What Locations” combobox multiselect I’ve configured for my search.

For example, I leave nothing in the search box to guarantee all results (I’ve tried with something as well). I have a sub-sub-category called Ocala that I know has posts which is nested under ‘Used Boats & Gear/Florida Used Boats & Gear’.

When I begin typing ‘O’ I get some results but never get Ocala. I get similar poor auto-complete results for all sub, sub-sub and sub-sub-sub categories.

This appears to the user like there are no matches and people are abandoning the search. I believe there is a bug or problem in the way the auto-complete is search the category and subs.

Please advise. Sample URL: http://bit.ly/1M2bpHY

Ross Moderator

#23632

Hi there

This is a known issue – its when you are using hierarchical and comboboxes – the issue is that child categories/taxonomies etc have spaces before the word, which is not ignored in the JS, so you must actually press space several times before searching child categories.

I’m working on a fix for this.

Thanks

Ross Moderator

#26082

Just to update, Chosen doesn’t allow for any kind of hierachical lists – so for now I’m investigating how I can change the style/padding using CSS – but its not looking to be very flexible.

Thanks

Ross Moderator

#29139

This has been fixed in the next update out Monday at the latest.

Thanks

Anonymous

#39847

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Ross Moderator

#40070

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