Forums › Forums › Search & Filter Pro › Apostrophes in keyword search term

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Trevor
    (Private)  December 18, 2016 at 10:33 pm #77433

    Hi

    Your support and updates license appears to have expired over a year ago? It is possible this issue has been fixed in later versions.

    Anonymous
    (Private)  December 18, 2016 at 11:19 pm #77447

    Hi Trevor,

    Thanks for spotting that.. I hadn’t realised how old my version was. I will purchase and download version 2.0 tomorrow and see if that resolves the issue. Hopefully it will.

    Thanks,
    CH

    Trevor
    (Private)  December 18, 2016 at 11:21 pm #77449

    We are currently at 2.2.0 and 2.3.0 is due out very soon.

    Anonymous
    (Private)  December 19, 2016 at 5:33 pm #77595

    Hi Trevor,

    Thanks for the release info.
    I have now upgraded to 2.2.0 and unfortunately I am still experiencing the same issue.
    I search my site for a film title that contains an apostrophe and it returns no results. Searching any of the titles that contain no apostrophes works fine.

    Any ideas or pointers in the right direction to resolving this would be great.

    Regards,
    CH

    Trevor
    (Private)  December 20, 2016 at 10:20 am #77718
    This reply has been marked as private.
    Anonymous
    (Private)  December 20, 2016 at 1:42 pm #77774
    This reply has been marked as private.
    Trevor
    (Private)  December 20, 2016 at 2:36 pm #77780

    OK I will raise it with Ross, but I will await details of a copy site.

    Trevor
    (Private)  December 21, 2016 at 11:22 am #77986

    Hi Ciaran

    I need for you to test something for me. With S&F disabled, does your site still have the standard WordPress search? Or can you restore it so that the WordPress search works? Then try the same searches.

    Ross Moderator
    (Private)  January 27, 2017 at 4:27 pm #86120

    @jennifer I’ve split this – https://support.searchandfilter.com/forums/topic/split-apostrophes-in-keyword-search-term/

    Anonymous
    (Private)  January 27, 2017 at 4:28 pm #86122

    Hi Jenny,

    Unfortunately I have not had the time to investigate the issue further so my site is still experiencing the problem. I will update this thread if I do manage to find a solution.

    Thanks,
    Ciarán

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