Ajax with WooCommerce method doesn’t work

Anonymous

#267619

Hi
I try to use Search & Filter with WooCommerce on a WPBakery motorized theme (Jupiter).

According to your documentation, I use the following shortcodes on my page:

[searchandfilter id="23250"]
[products search_filter_id='23250']

and the WooCommerce Display Result method.
“Load results using Ajax” is checked, as well as “Make searches bookmarkable” option.

When I try the filter, the page refreshes (and the filter result is correct) instead of using Ajax.
IF I check “Only use Ajax on the results page” option, then the page doesn’t rerefreshes, Ajax seems to start working, but after quite a long time a long list of unfiltered products is displayed, with all images missing.

I suspect something related to theme modified WPBakery version, but it’s not certain since I am not using the WPBakery product shortcode, only the one provided by Search & Filter.
Please also note the site uses WPML.

Please advise.
I can provide links to test page and WP admin if private fields can be enabled.

Anonymous

#267622

This reply has been marked as private.

Trevor

#267675

It is possible that the Ajax Container was wrong. Itwas set to .products.mk--row but I have set it now to .vc_custom_1606223246329 .woocommerce

The filter is very slow, but does filter. However, the images do not appear. Do you have a lazyload feature on for images? That would cause this to happen.

Anonymous

#267796

Hello Trevor
Indeed, the filter is now very slow images are missing because of some lazyload feature.
After disabling every lazyload and similar features, the issue persists.
I found out that if I switch to another theme (like Twenty something), the Ajax filter is faster and images are visible.

The theme is Jupiter (not Jupiter X) and uses a modified WPBakery version.
Maybe this issue has been met by someone else? I found another utopic using Jupiter but most comments are private so I can’t figure if the issue is similar.

I will also open a ticket at Jupiter Artbees support.
Thank you.

Trevor

#267921

I don’t know why the images do not show. They are there if you inspect the HTML. As for the speed, that may be the masonry/isotope javascript that the grid is using.

Anonymous

#267933

Yes, thank you Trevor, waiting for Artbees/Jupiter support reply.
Will post it there if I can.

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