Forums Forums Search & Filter Pro After migrating search and filter pro not working

Viewing 10 posts - 1 through 10 (of 27 total)
  • Anonymous
    #135580

    After migrating our page to a new vps server we can no longer get search and filter pro to work. Only the firdt pge of posts are displayed. If older posts are pressed the site just hangs. Applying a filter doesn’t work either.
    We tried updating to the newest version but this didn’t help either.
    Please notice the new sever takes advantage of Nginx and KeyCDN. Hosting provider is wphostingspot.

    Trevor
    #135664

    Migrations can go wrong in so many ways. Quite often the form gets broken, and then escalates to the cache. To making the form from new (do not duplicate it), carefully copying the settings manually from one to the other. Replace the form in the templates/pages/widgets. Make sure the form has a different name, BTW.

    Then delete the old form, and then rebuild the cache. You WILL need to clear any caches and let your CDN re-cache the site. Caching search pages is a bad idea, so be careful how you set things up on your core site, and with the CDN.

    PLEASE TAKE A BACKUP first.

    Anonymous
    #135687
    This reply has been marked as private.
    Trevor
    #135690

    And yet it was working before the migration? The problem is that I guess you updated quite a few things as well. Nginx and CDN in and of themselves do not cause this issue. They may not be setup so well, but I cannot see that in this case. The host is a good host.

    Are you able to send me a live link/URL to your search page so I can take a look?

    Anonymous
    #135698
    This reply has been marked as private.
    Trevor
    #135700

    Where is the S&F search page?

    Anonymous
    #135713

    The S&F search form UI is located in a widget. If viewed on mobile in the bottom – if PC/tablet in the right column next to posts.
    The search page should be the one that I have send a link to. On this page we have added the shortcode for the S&F I created for this.

    Anonymous
    #135723
    This reply has been marked as private.
    Trevor
    #135727

    OK, Did you try deactivating and deleting our plugin and re-installing?

    Anonymous
    #135740
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 27 total)