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Forums › Forums › Search & Filter Pro › Adding search form returns blank page

Viewing 9 posts - 1 through 9 (of 9 total)
  • Nelle Dunlap
    (Private)  July 20, 2017 at 3:34 pm #121781

    Hi! A mysterious problem…

    The search feature on our site (ncpolicywatch.com – click ADVANCED SEARCH, not the mag glass in the upper right corner) used to be working – now it’s not.

    To test, I created a new page and a new search form. When I add any “fields” to the search parameters and save, the page just appears blank; no header or anything. When I originally added this feature, I did somehow code it so that the search page would hide the header and main nav. But now I can’t figure out what to do. Help!

    Nelle

    Trevor Moderator
    (Private)  July 20, 2017 at 3:59 pm #121787
    This reply has been marked as private.
    Nelle Dunlap
    (Private)  July 20, 2017 at 4:46 pm #121789
    This reply has been marked as private.
    Nelle Dunlap
    (Private)  July 20, 2017 at 4:50 pm #121791
    This reply has been marked as private.
    Trevor Moderator
    (Private)  July 20, 2017 at 4:54 pm #121793
    This reply has been marked as private.
    Nelle Dunlap
    (Private)  July 20, 2017 at 5:07 pm #121795
    This reply has been marked as private.
    Trevor Moderator
    (Private)  July 20, 2017 at 5:14 pm #121797

    I have had a good look, and I can only conclude that a plugin is conflicting somewhere. The only way to test this is to deactivate all other plugins and test. This can be problematic for a live site, so it would need to be you that does this, and not me. Clearly, there may be one or two plugins that are essential to even allow things to work, but most can be deactivated.

    Nelle Dunlap
    (Private)  July 20, 2017 at 5:37 pm #121800

    I think most of them have to stay in place permanently, but I can test. What are my options if two crucial plugins conflict, but both need to stay activated?

    Trevor Moderator
    (Private)  July 20, 2017 at 5:46 pm #121802

    mmm. I don’t know until the cause is found. Are you able to make a staging/copy version of the site to test with?

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Viewing 9 posts - 1 through 9 (of 9 total)

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