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December 20, 2018 at 7:22 am #197108
In reply to: Ajax update (automatic) is not working.
TrevorParticipantHi
Our support hours are:
10am – 5pm (GMT), Monday – Friday
Outside of these hours we cannot guarantee to respond. You will note that it is now 7:15AM here. We reply to tickets in rotation.
I have inspected the HTML, and can see that you have the Ajax Container set to:
#elementor-posts-container
but the instructions say to set it to:
.elementor-posts-container
That may be the issue.
December 19, 2018 at 3:11 pm #197017
AnonymousInactiveHi Trevor,
Aha… of course, sounds obvious! So instead I should try to use the script in Elementor somewhere, I guess…
I used it on multiple locations in the results.php (not at the same time, by the way), but if the site isn’t using that file, obvious it doesn’t show 😉
Just asked Elementor Pro for a bit of assistance (which page I should attack with the Java 😉
I’ll let you know if they have some good intel, haha!
Thanks so far !
Kind regards,
Klaas
December 19, 2018 at 8:58 am #196896
TrevorParticipantDid you make a typo there Klaas? You aren’t using the Shortcode method, so it doesn’t use a results.php template file. Instead, you are using the Custom method, which uses the Elementor post element.
How or where did you apply the javascript?
December 18, 2018 at 8:38 pm #196857In reply to: Excess whitespace on thumbnails after search
TrevorParticipantYes I am using Chrome in Windows. But now I see it. And I think I have a fix:
Add this custom CSS to the theme:
body.sfajax .elementor-380 .elementor-element.elementor-element-6c9e0661 .elementor-posts-container .elementor-post__thumbnail { padding-bottom: 0 !important; }
Then you need to add a javascript to the page:
<script> (function ( $ ) { "use strict"; $(document).on("sf:ajaxstart", ".searchandfilter", function(){ jQuery("body").addClass("sfajax"); }); }(jQuery)); </script>
December 17, 2018 at 4:06 pm #196589In reply to: Ajax results not loading in Elementor Grid
TrevorParticipantHi. Sorry for the delay.
Can you try setting the Ajax container to:
.elementor-posts-container
December 17, 2018 at 10:30 am #196541
TrevorParticipantHi Klaas. It looks like you are refreshing the results using Ajax & Masonry. Did you add the necessary JavaScript to enable this, as detailed in this guide:
https://searchandfilter.com/documentation/3rd-party/elementor/#masonry-ajax
It may be necessary to change this script, as detailed in this post:
December 16, 2018 at 10:00 pm #196518In reply to: Make tag/category links not display posts as "blog"
AnonymousInactiveHere is my work-around:
I went to Elementor–>My Templates–>Single and edited the template in elementor. When I clicked on the element with the links (I think it is a Meta Data element?), it brought up a pane with each field. There was a toggle for “links.” I turned them off.
I was going to have them all just link back ot the serach but for some reason only the custom fields let you put a custom url. If I select Link for the author field it doesn’t give you an option. I guess I could have used a custom field for that too. I kind of would like if it would pop up with a description of the author (or in our case, location).
AnonymousInactiveWell it’s the thing that it doesn’t work with the Elementor plugin to design the filter. Which makes it not possible for me to work with the filter…
December 11, 2018 at 8:57 am #195815In reply to: Excess whitespace on thumbnails after search
TrevorParticipantAre you using our guide to Elementor Pro integration:
https://searchandfilter.com/documentation/3rd-party/elementor/
Note that the Masonry/Ajax code has since been changed, see here:
If you have done these, I think I may have seen the effect you describe before, and found a solution, but I will need to find it again, so get back to me about the above first.
December 5, 2018 at 3:45 pm #195382In reply to: display results as a grid, rather than a long list
TrevorParticipantWith Avada, you will have to use our Shortcode method (a long list, as you say), or a plugin that will make a grid. The easiest is this:
https://searchandfilter.com/documentation/3rd-party/post-grid/
If you have Elementor Pro, then also this:
https://searchandfilter.com/documentation/3rd-party/elementor/
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