Forums › Forums › Search & Filter Pro › Sidebar disappear after click one of check boxes

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  • Anonymous
    (Private)  March 28, 2017 at 4:49 pm #99951

    Parent Theme Name: Avada
    Parent Theme Version: 5.1.4
    Wordpress version: 4.7.3

    Login to view problem page:
    ID: juice
    Password: jpa-1595
    http://juicedevelopment.juicepharmahost.com/viewpoints/

    Issue:
    When I click Advertising checkbox under Filter by topic on the right sidebar, the sidebar disappears. When I use Chrome Inspector to check the sidebar ID, the HTML inside of sidebar ID is empty. http://juicedevelopment.juicepharmahost.com/?sfid=13017&_sft_category=advertising

    On the production site, it uses previous version of Search & Filter plugin, the sidebar doesn’t disappear after I click Advertising checkbox. http://www.juicepharma.com/?sfid=13017&_sft_category=advertising

    Do you know what causes the sidebar’s HTML suddenly empty?

    Trevor
    (Private)  March 29, 2017 at 8:29 am #100091

    Can I ask a question?

    It starts at the viewpoints page and then goes to another page. It looks like the theme search.php template?

    From the form settings that I can see, this is consistent as the Results URL does not have http://juicedevelopment.juicepharmahost.com/viewpoints/ as the Results URL. Also, the Display Results Method is set to As an Archive.

    In Avada, is the content on the results page made by an Avada loop or grid of some sort? Are you able to preceded (put just above it) a shortcode? This:

    [searchandfilter id='13017' action='filter_next_query']

    and set the display results method to Custom and the results URL to http://juicedevelopment.juicepharmahost.com/viewpoints/

    You don’t say which version of S&F Pro you are using, but please make sure it is 2.3.3

    Anonymous
    (Private)  March 29, 2017 at 5:05 pm #100208
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    Trevor
    (Private)  March 29, 2017 at 5:17 pm #100212

    Did you add that next query shortcode to either the page itself or the template file?

    What it does is hijacks the theme’s own query to replace it with our results (so it would replace the results shortcode).

    Anonymous
    (Private)  March 29, 2017 at 5:52 pm #100226
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    Trevor
    (Private)  March 30, 2017 at 12:22 pm #100346
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    Anonymous
    (Private)  March 30, 2017 at 3:42 pm #100425
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    Trevor
    (Private)  March 30, 2017 at 7:12 pm #100490
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    Anonymous
    (Private)  March 30, 2017 at 9:34 pm #100530
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    Anonymous
    (Private)  March 30, 2017 at 11:01 pm #100547
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Viewing 10 posts - 1 through 10 (of 22 total)
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