Forums › Forums › Search & Filter Pro › plugin pro not working, search form functions not accessible

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Viewing 10 posts - 1 through 10 (of 10 total)
  • Anonymous
    (Private)  March 6, 2017 at 5:42 am #94773

    Hello,

    I just bought your pluggin, activated the license and when I try to create a search from none of the functions are accessible. I can set up the general settings tab but when I click on the other tabs like display results, nothing happen. Same if I try to drag and drop the fields into the UI, nothing happens.
    I tried before the free version and it worked well. The only reason I bought the pro version is because I would like to create different searches in different pages of my website.
    I have ssl and I believe there is no archive Template in my theme but in all case, the problem is first that I cannot get the functions working to create a search form!

    Trevor
    (Private)  March 6, 2017 at 1:01 pm #94896
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    Anonymous
    (Private)  March 6, 2017 at 1:06 pm #94899
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    Trevor
    (Private)  March 6, 2017 at 4:01 pm #94941

    Ok. From what you describe, it sounds like a javascript issue. You need to check if our javascript is loading in the admin pages. In the page HTML source code look for a line that includes the files:

    <script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/admin.js?ver=2.3.3'></script>
<script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/admin-posts.js?ver=2.3.3'></script>
<script type='text/javascript' src='.../wp-content/plugins/search-filter-pro/admin/assets/js/jquery.qtip.min.js?ver=2.3.3'></script>

    To check for possible conflicts, open the admin page for the form setup with the browser console open and see if there are any errors.

    Anonymous
    (Private)  March 6, 2017 at 5:16 pm #94972
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    Trevor
    (Private)  March 6, 2017 at 6:07 pm #94993
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    Anonymous
    (Private)  March 6, 2017 at 11:25 pm #95053
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    Trevor
    (Private)  March 7, 2017 at 10:52 am #95120
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    Anonymous
    (Private)  March 7, 2017 at 11:05 am #95124
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    Trevor
    (Private)  March 7, 2017 at 11:13 am #95131

    OK, I will wait to hear back from you whether it is resolved or not.

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