← Back to Search & Filter

Can't update plugin

Posted

by

Forums › Forums › General › Can't update plugin

Viewing 4 posts – 1 through 4 (of 4 total)
  • Anonymous
    (Private)  March 3, 2017 at 3:30 pm #94359

    Hello,

    I tried to update the Search&Filter Pro plugin from WP, but I get “Unauthorized” error.

    When I try to manage my sites (“Manage Sites” in “View Licenses”), I found old sites URL and I want to update them, but I’m unable to do anything.

    Neither “Deactivate site” nor “Add site” are working.

    My license is active and not expired.

    Thanks in advance.

    Phil

    Trevor
    (Private)  March 3, 2017 at 5:18 pm #94383

    The deactivation takes a while to work. Go back and look now. I have found if I move a site from dev to live, and the url changes, I have to deactivate in the plugin license section and wait at least 30 minutes.

    Anonymous
    (Private)  March 3, 2017 at 5:55 pm #94389

    I am experiencing the same issue. I cannot Add a Site and therefore can’t update the plugin.

    Trevor
    (Private)  March 4, 2017 at 8:32 am #94477

    Toby, did you do as I suggested and give it a while?

  • Author
    Posts
Viewing 4 posts – 1 through 4 (of 4 total)
Search & Filter Support
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

We also use cookies to store items in your cart as well as allowing your to login on the site.

You can adjust all of your cookie settings by navigating the tabs on the left hand side.

By continuing to use this site, you also agree to our Privacy Policy.