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Viewing 10 posts - 1 through 10 (of 10 total)
  • Anonymous
    (Private)  January 22, 2017 at 7:48 pm #84426

    Hello, my search form is not displaying any search results. This started as soon as I updated the plugin for the new version. Could you help me with this problem?

    You can test looking for the term “vida”

    http://www.irdin.org.br/site/busca-avancada/

    Thank you.

    Trevor
    (Private)  January 23, 2017 at 12:13 pm #84575
    This reply has been marked as private.
    Anonymous
    (Private)  January 23, 2017 at 2:52 pm #84612

    OK Trevor.

    Please let me know when you are done.

    This situation needs to be resolved urgently…

    Thank you!

    Trevor
    (Private)  January 23, 2017 at 3:42 pm #84623

    Sorry, I didn’t see this message. AFAIK, it has re-built the cache and now is working?

    Anonymous
    (Private)  January 23, 2017 at 3:51 pm #84625

    No, it continues with the same problem.

    Trevor
    (Private)  January 23, 2017 at 3:59 pm #84634

    I now see this error if I do a search?

    Notice: This Search Form has not been configured to use a shortcode. Edit settings.

    Are you using Relevanssi? If so, please enable to searching of Excerpts in Relevanssi.

    Anonymous
    (Private)  January 23, 2017 at 4:07 pm #84636

    I disabled the Relevanssi option and it continues to appear “No results found”. I do not know what else to do.

    Trevor
    (Private)  January 23, 2017 at 4:13 pm #84640

    Please see this search:

    http://www.irdin.org.br/site/resultados-busca/?_sfm_pa_categoria=Palestras

    You will see the error that I mean. However, I have found the issue.

    Go to the search form and there are 6 main settings tabs. Tab #5 is Posts.

    In here you have an incomplete rule (the condition field is empty. So you will never have results. You need to delete the rule. You must have accidentally added this rule at some point.

    Anonymous
    (Private)  January 23, 2017 at 4:34 pm #84661

    I am testing. But it seems that will work.

    Any news I return.

    Thank you so much Trevor.

    Trevor
    (Private)  January 23, 2017 at 4:55 pm #84670

    OK. If I do not hear from you within a few days, I will assume we are done here.

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