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Forums › Forums › Search & Filter Pro › Error 504 when saving filtered posts

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Viewing 10 posts - 1 through 10 (of 12 total)
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  • Wilfried Strecke
    (Private)  December 13, 2016 at 9:07 am #75900

    Good morning

    Saving the posts who are filtered is very slow. It appeares the following message: “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.” It ends up with an Error 504 (Gateway Time-out nginx) and the site (frontend and backend) is not accessible anymore for some time.

    When I switch off the Search & Filter Pro plugin everything works normal. I tried several things mention in the support forum but without success.

    This did not happen on the test server where I built the site but happend on 2 other servers I tried. One of them is the production server.

    I’ll send you some more data in a private post if you don’t mind.

    Thanks in advance!

    Wilfried Strecke
    (Private)  December 13, 2016 at 9:19 am #75901
    This reply has been marked as private.
    Trevor Moderator
    (Private)  December 13, 2016 at 2:32 pm #75955

    You do not appear to have many posts. Have you run query monitor to see what is going on? I will also flag this for our developer, Ross, to look at.

    Wilfried Strecke
    (Private)  December 13, 2016 at 4:01 pm #75991

    No there will not be more than 50 or 60 posts. But they all have a lot of taxonomies and change the infos on a regulary base.

    I just installed the query monitor plugin.

    On the ok-server it shows nothing speciall but there is a white screen after saving the post. So no information after saving. I deactivated the plugin.

    On the issue-server it shows “Slow Queries (79)” and “Duplicate Queries (261)” while opening a post. During saving it shows the same, before the 504 error appears.

    Trevor Moderator
    (Private)  December 13, 2016 at 5:18 pm #76016
    This reply has been marked as private.
    Wilfried Strecke
    (Private)  December 13, 2016 at 5:36 pm #76024
    This reply has been marked as private.
    Trevor Moderator
    (Private)  December 13, 2016 at 6:49 pm #76044

    Check your email, especially junk and spam.

    Wilfried Strecke
    (Private)  December 13, 2016 at 6:59 pm #76050
    This reply has been marked as private.
    Trevor Moderator
    (Private)  December 14, 2016 at 1:52 pm #76176
    This reply has been marked as private.
    Wilfried Strecke
    (Private)  December 19, 2016 at 11:22 am #77541

    Great! No more errors. Saving happens within a reasonable time.

    Thank you very much!

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