Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Custom Taxonomies not appearing

Viewing 8 posts - 1 through 8 (of 8 total)
  • Rambus Admin
    (Private)  December 5, 2016 at 5:26 pm #74147

    Hi,

    Unfortunately, I had to revert the site back to how it was before the issue was resolved, custom taxonomies are not appearing in my search results. I have tried to replicate the solution, in which I removed the categories list from the settings tab, but that doesn’t seem to do the trick. I can follow up with a private reply with logins if needed.

    Thanks in advance.

    Rambus Admin
    (Private)  December 5, 2016 at 5:29 pm #74148
    This reply has been marked as private.
    Trevor Moderator
    (Private)  December 7, 2016 at 12:42 pm #74874

    That login doesn’t seem to work. Once I can login and see what you are searching, etc. then I maybe can help

    Rambus Admin
    (Private)  December 7, 2016 at 11:31 pm #75010
    This reply has been marked as private.
    Trevor Moderator
    (Private)  December 8, 2016 at 2:09 pm #75114

    Hi. On the Post Meta settings tab you had an empty condition;

    avada_post_views_count (char) = (equals) blank

    where blank mean you have set no condition, so you get no results. I have removed the condition.

    Also, be very careful about putting values on more than one line in the Tags, Categories & Taxonomies settings tab, as each line is joined with an AND condition and thus reduces results found.

    Rambus Admin
    (Private)  December 8, 2016 at 4:08 pm #75129

    thanks Trevor – the results are showing up. I really appreciate your help in this.

    Trevor Moderator
    (Private)  December 8, 2016 at 5:28 pm #75148

    I can close this thread as resolved now?

    Rambus Admin
    (Private)  December 8, 2016 at 5:54 pm #75151

    yup!

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Custom Taxonomies not appearing’ is closed to new replies.