Forums › Forums › Search & Filter Pro › AJAX Filtering displays wrong results

Viewing 10 posts - 1 through 10 (of 31 total)
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  • Anonymous
    (Private)  November 3, 2014 at 11:11 am #6888

    Hi Ross,

    Could you please assist me with following issue? It is running on live website and used by lot of users so any help would be appreciated as currently filtering is not really usable at all.

    I am using taxonomies for filtering results, but when selecting corresponding taxonomy in S&F form, it is filtering wrong results. You can see that on following page:
    http://www.czechpoint101.com/find-property/

    If you select Location: Ostrava, it should filter property with Ostrava location (name is present in the title). Also the number of items displayed in brackets seems to be wrong. There are currently in total 13 properties but it’s displaying various different numbers.

    I am using WooCommerce and products with custom taxonomies: https://infinit.io/link/kelis/3b6Q3Em

    S&F Form is setup as following:
    https://infinit.io/link/kelis/5KCbPnu
    https://infinit.io/link/kelis/H5NXGqS

    I am also using custom php file for search results:
    http://inft.ly/3fzw9A2

    I am using S&F v1.1.6. I did not try to upgrade as the activation does not seem to work for me. I am using local and live installation and tried to disable both licenses and then activate only one but the page just reloads and nothing says it’s activated.

    Thanks,
    Petr

    Anonymous
    (Private)  November 5, 2014 at 1:45 pm #7057

    I was thinking first to try the latest version if it helps.
    Would it be please possible to sort out the license activation issue?

    Thanks!
    Petr

    Anonymous
    (Private)  November 5, 2014 at 1:45 pm #7058

    I was thinking first to try the latest version if it helps.
    Would it be please possible to sort out the license activation issue?

    Thanks!
    Petr

    Anonymous
    (Private)  November 6, 2014 at 9:26 am #7083

    Hi there,

    Is there any update on my issue? I have posted my previous question in General Support about 6 days ago, but with no answer so far. I hope this forum section is monitored better.

    I really need to move forward as the client’s site is running live and this is preventing clients from using it.

    Thanks,
    Petr

    Ross Moderator
    (Private)  November 6, 2014 at 10:32 am #7085
    This reply has been marked as private.
    Ross Moderator
    (Private)  November 6, 2014 at 10:33 am #7086

    Once you’ve done that and got the update let me know and if you’re still having problems I’m ready to help.

    Thanks

    Anonymous
    (Private)  November 6, 2014 at 11:13 am #7104

    Hi Ross,

    Thanks for follow up, I have update the plugin to the latest version.

    I think I have some issue with setup as it does not display the results.

    Here is what my setup is: http://inft.ly/Dz2dgb3

    My custom template is placed under /wp-content/themes/CzechPoint/search-filter/property-search.php

    My Widget is also activated properly.

    Is there anything I need to change to make it working?

    I am currently testing it on local website but if you wish I can update it also on live website and grant you access.

    Thanks!
    Petr

    Ross Moderator
    (Private)  November 6, 2014 at 12:34 pm #7109

    Hey Petr

    For the template filename you must enter the path too, so it would be:

    search-filter\property-search.php

    or

    search-filter/property-search.php

    I think this will do what you need! 🙂

    Anonymous
    (Private)  November 6, 2014 at 12:40 pm #7110

    Hi Ross,

    I just tried that, but it’s the same, it displays only archive page from blog section, no product search page.

    This is my setup:
    http://inft.ly/4sqxkUf

    Thanks,
    Petr

    Ross Moderator
    (Private)  November 6, 2014 at 12:46 pm #7111

    Hey Petr

    You are starting with a slash, remove the first slash

    search-filter/property-search.php

    Thanks

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