Forums › Forums › Search & Filter Pro › The plugin doesn’t reset the search

Viewing 10 posts - 1 through 10 (of 15 total)
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  • Anonymous
    (Private)  November 3, 2014 at 3:45 pm #6900

    Sorry to insist on this, could you point me to any resource to try solve this?

    Ross Moderator
    (Private)  November 4, 2014 at 1:40 am #6955

    Hey Luis sorry missed this as it was in “general support” moved over to S&F… will check through tomorrow now as its late here.

    Thanks

    Anonymous
    (Private)  November 4, 2014 at 8:38 am #6976

    Ohh, ok Ross, thank for getting back to me regarding this, since I depend on this for my release I was getting a bit worried.

    Cheers.

    Anonymous
    (Private)  November 5, 2014 at 10:30 am #7039

    Sorry, but I have to insist, any news on this?

    Ross Moderator
    (Private)  November 5, 2014 at 11:15 am #7044

    Hey Luis

    Do you by any chance have a link I could look at? Its hard to guess what is going on.

    When using ajax, if you change some search settings, and click submit, and the results just reload, and the URL stays the same, then this is sounding like it could be a JS error.

    Have you checked the console for any errors?

    Thanks

    Anonymous
    (Private)  November 5, 2014 at 11:22 am #7046

    You should be able to see it here:
    http://www.webipack.eu/themes/

    Im not getting any errors on the console.

    Ross Moderator
    (Private)  November 5, 2014 at 11:41 am #7047

    Hey Luis

    Thanks for that, it does look a little strange but I think I know what the problem is.

    You must click “use custom template” and enter a filename to a template you wish to display you results.

    The problem is, when you don’t specify a custom template then you leave it up to wordpress/your theme to use a template – so depending on your url different different templates are being loaded which causes the ajax to mess up..

    Let me know when you have done this and I’ll take another look.

    Thanks

    Anonymous
    (Private)  November 5, 2014 at 8:00 pm #7070

    Thank you for the suggestion Ross.
    I’ve tried to insert the template filename, it does behave differently but it still doesn’t output anything. I do see the requests on the console, but they seem to be always retrieving the complete list.

    This is a WooCommerce products list, so i’ve tried with the default search.php and also tried to insert the default WooCommerce search archive page, which is archive-product.php. When I insert the second filename and save the settings, the form clears that input and shows it as blank.

    Any tips?

    Anonymous
    (Private)  November 5, 2014 at 8:03 pm #7071

    I’ve also just noticed that now, no matter what value I insert in “Enter the filename of the custom template:” field it’s value always gets cleared when saving the settings.

    Ross Moderator
    (Private)  November 6, 2014 at 10:38 am #7089

    Hey Luis this is your problem then.

    When the field is getting cleared this means that S&F cannot find a template with that name in your theme folder.

    If you are using a child theme try copying the template over in to that folder. Also make sure the template name has the full file path, so if it is in a sub folder, include that too.

    If you are using a woocommerce template, then this needs to be copied over from the woocommercce plugin folder to your theme.

    Thanks

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