Forums › Forums › Search & Filter Pro › Filter don't work after update to 1.2.6.

Viewing 10 posts - 1 through 10 (of 26 total)
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  • Anonymous
    (Private)  October 9, 2014 at 11:09 am #5767

    Hi, I updated this morning the plugin to version 1.2.6 and now it does not work. I am unable to get even to the main page of the plugin in my dashboard. What is happening? Everything was fine until this update and now I cannot do anything with the plugin!

    Thanks

    Ross Moderator
    (Private)  October 9, 2014 at 12:45 pm #5773

    Just emailed you a fix 🙂

    Anonymous
    (Private)  October 22, 2014 at 9:28 am #6284

    Hi Ross, but it is still not working! Please I need help, I have the plugin not working since the update!

    Ross Moderator
    (Private)  October 29, 2014 at 1:14 pm #6636

    Hey Eduardo

    Can you send me login details and I’ll take a look?

    Thanks

    Anonymous
    (Private)  October 29, 2014 at 1:23 pm #6638
    This reply has been marked as private.
    Anonymous
    (Private)  November 5, 2014 at 8:55 am #7036

    Hey Ross, any news with this issue? It still not working, and it is been more than a month since it is not working. I need an answer, I am not precisely happy with this matter.

    Ross Moderator
    (Private)  November 5, 2014 at 11:10 am #7043
    This reply has been marked as private.
    Anonymous
    (Private)  November 5, 2014 at 12:15 pm #7050

    Hey Ross,

    Thanks so much for the answer. I could find and deactivate the plugin that was causing the issue with your plugin. The last version of your plugin does not work with this plugin, but former versions do. Fortunately the plugin is interfering with yours is not important for me so I can deactivate it. Now I can access the S&F admin panel, and changing some settings (disabling the beta autocount and other things) I could get the filter working! At least in Spanish! I am looking now why it does not work in the english version of my website, but I think that surely it is something on my part. So I think you can mark this issue as resolved!

    Thanks!

    Ross Moderator
    (Private)  November 5, 2014 at 1:18 pm #7056

    OK great Eduardo! Give me a shout if anything else, and I promise support won’t take so long next time 😉

    Thanks

    Ross Moderator
    (Private)  November 10, 2014 at 1:17 pm #7325

    Hey Eduardo

    What seems to be the problem? I am determined to get this working for you and will login now to fix, just describe the issue you are having now and I will see if I can do a quick fix, otherwise we may never resolve this and you will be stuck on an old version :/

    Thanks

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Viewing 10 posts - 1 through 10 (of 26 total)
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