Forums › Forums › Search & Filter Pro › Purchased Plugin but have not recieved download

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  • Anonymous
    (Private)  September 8, 2016 at 2:04 pm #56970

    Hi
    I purchased the plugin (thru PayPal) but I have not received any download link. Payment Number 56875 – please let me know what I need to do – thanks.

    Trevor
    (Private)  September 8, 2016 at 4:20 pm #56988

    Go to the download page from your account:

    https://www.designsandcode.com/account/

    Anonymous
    (Private)  September 8, 2016 at 4:31 pm #56996

    Hi Trevor

    the account page has no download link & says “pending” although our PayPal was charged $20.

    Payment: 56875
    Payment Status: Pending
    Payment Method: PayPal
    Date: September 7, 2016
    Subtotal $20.00
    Total Price: $20.00
    Products
    Name Price
    Search & Filter Pro – Single Site License
    $20.00

    Please let me know – Thanks!

    Trevor
    (Private)  September 8, 2016 at 5:14 pm #57003

    I will ask Ross to take a look at the account.

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