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Forums › Forums › Search & Filter Pro › Relevanssi not working

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Viewing 10 posts - 1 through 10 (of 17 total)
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  • Bernard Asante
    (Private)  June 29, 2016 at 12:58 pm #49775

    Hi,

    Every time I check the relevanssi button, my search term does not return any results, but when i un tick, the term return the result?

    Is there a setting i’m missing?

    I’m happy to supply you with login details if you require?

    Many thanks

    Trevor Moderator
    (Private)  June 29, 2016 at 1:12 pm #49779

    Logins would be good, along with the url of a page where the search form can be seen in action.

    I hope that the Relevanssi plugin is installed and activated and that you have told it what to index and built an index?

    Bernard Asante
    (Private)  June 29, 2016 at 11:39 pm #49848
    This reply has been marked as private.
    Bernard Asante
    (Private)  June 30, 2016 at 12:11 pm #49871

    It seems that the issue is the search field, I can filter through all the posts when with all the other field types, but it doesn’t work with the search field.

    Thank you

    Trevor Moderator
    (Private)  June 30, 2016 at 12:50 pm #49880

    This is a multisite?

    In the plugins I cannot see Relevanssi or Search & Filter, and when I look at a form, the UI looks like it is from an old version?

    Bernard Asante
    (Private)  June 30, 2016 at 12:58 pm #49882

    Hello,

    Yes it’s a multisite. plugins haver been installed and activated.

    Many thanks for looking at this

    Trevor Moderator
    (Private)  June 30, 2016 at 1:00 pm #49883

    So, what version of Search and filter is it?

    Bernard Asante
    (Private)  June 30, 2016 at 1:02 pm #49884

    I’m using Version 2.0.1 for search and filter
    and Version 1.14.2 of relevanssi premium

    Thank you

    Trevor Moderator
    (Private)  June 30, 2016 at 1:12 pm #49885

    Please upgrade S&F to v2.1.2 (the current version)

    Bernard Asante
    (Private)  June 30, 2016 at 2:04 pm #49895

    Thanks, thats now been done and i’m using the current version
    but the problem still exists

    Many thanks

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