Forums › Forums › Search & Filter Pro › Within multiselect combo box, selected attributes disappear when results display

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  • Trevor
    (Private)  June 22, 2016 at 11:29 am #49135

    Hi Tina

    Can I see the search page?

    Anonymous
    (Private)  June 22, 2016 at 4:03 pm #49186

    Hi Trevor,
    Unfortunately it’s on a private internal network, so I can’t send you the URL. I can send you any specs you need though…just let me know. Are you not able to replicate the error? When I switch back to search operator ‘AND’, they display exactly as expected in the combobox after results are loaded. When I change it again to ‘OR’ they disappear. One more thing to note is that the general Search Operator (between all Search & Filter Fields, defined at the top) is set to ‘AND’. Doesn’t make a difference (tried changing this to OR), but thought it was worth mentioning.

    Anonymous
    (Private)  June 22, 2016 at 5:38 pm #49189

    One more thing to note – if I keep the Search Operator as ‘OR’, and select only one option, the option displays within the combobox when search results show up. If I add more than one option, both options disappear from the combobox when search results show up. It seems as if the ‘chosen-choices’ ul is emptying out all of its <li class=”search-choice”> entries.

    Anonymous
    (Private)  June 22, 2016 at 8:00 pm #49210

    One more thing – if I change this from a multiselect to checkboxes (search operator still set to OR), then the chosen options remain checked, as expected. The options disappearing only seems to be a problem with the multiselect combo box.

    Trevor
    (Private)  June 23, 2016 at 12:17 pm #49243

    I am sorry, but from the descriptions I cannot visualize what is going on, nor what you are trying to do. Moreover, without a setup identical to yours, it is not possible to replicate. A good reason not to use local servers to develop 🙁

    The only other alternative is for you to use Skype and show me your screen?

    Anonymous
    (Private)  June 23, 2016 at 3:36 pm #49271

    Hi,
    Yes, can we use join.me or something so i can show you my screen? let me know a time that works well for you. Also, are you able to send me a working demo of a multiselect combobox being used with Search Operator set to ‘OR’, where the choices selected are still visible in the combobox after results are displayed? I’m thinking this could be a bug, so maybe if you’re able to recreate the same field you’ll either see the same thing, or be able to show me a working demo of this example.

    Anonymous
    (Private)  June 23, 2016 at 3:43 pm #49272
    This reply has been marked as private.
    Trevor
    (Private)  June 23, 2016 at 11:34 pm #49309

    You are 6 hours behind us, so 9AM your time is 3PM here, so 9AM – 11AM for you would be fine for me. Maybe we can cover both threads?

    Trevor
    (Private)  June 23, 2016 at 11:58 pm #49322

    I didn’t see you mention join.me. It might work. It usually fails on my system, which is why I use Skype. You need a mic/webcam and speakers and things get quite a lot easier.

    Trevor
    (Private)  June 23, 2016 at 11:59 pm #49323
    This reply has been marked as private.
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