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Forums › Forums › Search & Filter Pro › Results only appear for text search

Viewing 10 posts - 1 through 10 (of 15 total)
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  • Jayson Winters
    (Private)  May 26, 2016 at 1:19 pm #46782

    Hi

    I’m trying to use the shortcode option for displaying results but only get results for text searches not searches by category.

    I’m using the default results.php file at this stage that I have copied from the templates folder and put inside a folder called search-filter

    http://ibmiotdir.staging.wpengine.com/find-a-start-up

    I wondered if my problem might be the same as #46499.

    I can provide a log into this staging area if that would be useful.

    Can you help please?

    Jayson

    Trevor Moderator
    (Private)  May 26, 2016 at 3:10 pm #46793

    logins would be good, using private reply.

    Jayson Winters
    (Private)  May 26, 2016 at 3:19 pm #46796
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 26, 2016 at 4:30 pm #46810

    OK, sounds like you need the developer version of the plugin. The current version sometimes can’t find categories in posts (I checked and your form is not actually counting any posts with any category). Can I send it by email? Reply with a private reply with your email address.

    The install the update that I will email to you, by following:

    1) disable S&F (do not delete via wp-admin)
    2) via FTP upload and replace the existing S&F in – wp-content/plugins/search-filter-pro/
    3) enable S&F via wp-admin

    Jayson Winters
    (Private)  May 26, 2016 at 4:36 pm #46811
    This reply has been marked as private.
    Trevor Moderator
    (Private)  May 26, 2016 at 4:39 pm #46814

    You have mail

    Jayson Winters
    (Private)  May 26, 2016 at 4:57 pm #46825

    I’ve done that.

    I did notice that whilst the zip file was labeled as 2.1.3 the version number wasn’t updated in the plugins page from 2.1.2.

    Have just tried a category search and still getting 0 results unfortunately.

    Trevor Moderator
    (Private)  May 26, 2016 at 5:00 pm #46828

    Did you rebuild the cache? And yes, it will show still as 2.1.2 but you can see a new menu option called system status.

    Jayson Winters
    (Private)  May 28, 2016 at 8:53 am #46911

    Hi Trevor

    Yes I rebuilt the cache. Still only getting results for text search and no results count appearing next to categories.

    I did upload the version you sent me but don’t see ‘system status’ anywhere.

    I set up another test:

    http://ibmiotdir.staging.wpengine.com/test/

    Which is displaying results counts but is also not returning results.

    Jayson

    Trevor Moderator
    (Private)  May 28, 2016 at 9:12 am #46912

    I looked at the admin, this is still the old version of the plugin 🙁

    Can you check?

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