Forums › Forums › Search & Filter Pro › Results display at first, but all disappear when filters are selected

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  • Anonymous
    (Private)  April 26, 2016 at 6:38 pm #44003

    Hi,

    For some reason on our results page, when you first load the page all of our selections load up correctly, but once you select any filter on the right hand side, all results disappear and won’t load again even if you unselect a filter.

    https://www.betamerica.com/extra/bet-selector-test/

    Any ideas of where to start with this one?

    Thanks,
    Parkar

    Trevor
    (Private)  April 26, 2016 at 7:24 pm #44010

    Hi and welcome to Search and Filter 🙂

    I would need to know who you set up the search form, so some screenshots or a look at your admin screens would be best.

    You can make any reply Private if you need to, so only the moderators here can see it.

    Anonymous
    (Private)  April 26, 2016 at 7:48 pm #44012
    This reply has been marked as private.
    Trevor
    (Private)  April 26, 2016 at 7:49 pm #44013

    You would need to use dropbox or flickr (set the images to private) or a similar image or file sharing site.

    Anonymous
    (Private)  April 26, 2016 at 7:56 pm #44014
    This reply has been marked as private.
    Trevor
    (Private)  April 26, 2016 at 8:07 pm #44015

    Something is stopping the ajax from sending the get query at the end of the url. Typically a jQuery error, but I cannot see one in the console.

    Trevor
    (Private)  April 26, 2016 at 8:10 pm #44016

    I would need access to the site’s admin as an admin user to check further. You send a reply as private (for moderators only).

    Anonymous
    (Private)  April 26, 2016 at 8:43 pm #44017
    This reply has been marked as private.
    Trevor
    (Private)  April 26, 2016 at 8:44 pm #44018

    As it is late here, I will look in the morning (about 13 hours from now).

    Anonymous
    (Private)  April 26, 2016 at 8:46 pm #44019

    Also, “Kentucky Derby Horses” pages are the results for the search. The only one that works is “Mohaymen”. Not sure why it is the only one currently working. It is set up the same from what i can tell

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