Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Local works, remote doesn't

Viewing 10 posts - 1 through 10 (of 21 total)
1 2 3
  • Filip van Hoeckel
    (Private)  April 5, 2016 at 8:07 am #41620

    On http://optex.eu/?post_type=sensor we have the pro version (of course) running. On our local installation all works well, on the live site the filter seems to refresh the page but does not filter. Template is identical both local and remote. Settings look to be identical as well. What could cause this behaviour? Thanks in advance

    Trevor Moderator
    (Private)  April 5, 2016 at 8:30 am #41623

    Did you clone or copy the site from local to live, and if you did, what tool/plugin/method did you use?

    Filip van Hoeckel
    (Private)  April 5, 2016 at 8:57 am #41627

    S&F pro was acquired to replace QMT, so the upgrade was done inline. So, no migration, but recreation (hence our focus on possible differing settings between local and remote)

    Trevor Moderator
    (Private)  April 5, 2016 at 9:01 am #41628

    So you made the search form anew by hand entering the settings on local and live, you did not copy the form electronically from local to live?

    Filip van Hoeckel
    (Private)  April 5, 2016 at 9:25 am #41629

    Sorry for the confusion, I used WP export/import for that.

    Trevor Moderator
    (Private)  April 5, 2016 at 9:35 am #41631

    Ah, OK. Sometimes this process doesn’t copy the search from correctly. Can you re-make the form in the live page, from new?

    Filip van Hoeckel
    (Private)  April 5, 2016 at 12:22 pm #41662

    I’ve now rebuild the form using just one taxonomy and unfortunately that doesn’t seem to work either.

    Trevor Moderator
    (Private)  April 5, 2016 at 12:24 pm #41663

    Can you provide me with temporary admin logins and page url? Use the private reply option.

    Filip van Hoeckel
    (Private)  April 5, 2016 at 12:50 pm #41667

    Sure, what email address do I use for that?

    Trevor Moderator
    (Private)  April 5, 2016 at 12:51 pm #41668
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 21 total)
1 2 3

The topic ‘Local works, remote doesn't’ is closed to new replies.