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  • Anonymous
    (Private)  March 29, 2016 at 8:51 am #40804

    Hi, I have set up a basic search form on a site I am working on, and the results aren’t being filtered – it’s just returning all results on the result page.

    I’m using the shortcode method, and I’ve looked through the forum and tried changing some of the settings suggested to others experiencing the same issue, but it’s not helping.

    I’ve also tried deactivating all the other plugins (apart from Woocommerce), and it’s still an issue.

    Can you please let me know what else I can try?

    Trevor
    (Private)  March 29, 2016 at 9:33 am #40813

    What theme are you using and do you have a sample page with the search form on?

    Anonymous
    (Private)  March 29, 2016 at 10:21 am #40818
    This reply has been marked as private.
    Trevor
    (Private)  March 29, 2016 at 11:54 am #40829

    Hi

    The problem is happening because jQuery is being loaded twice (I can see a whole bunch of javascript errors in the console in Firebug). This is not allowed (or at least is very bad practice). Please read this post:

    https://support.searchandfilter.com/forums/search/Uncaught+TypeError+searchAndFilter/

    From what I can see, it is the theme js files that are the cause. There is nothing we can do about that. You must contact the theme author and let them have a look. It is why I have stopped using themes that are not on the WordPress theme repository (and even then only if they have recently updated it and the feedback and support looks OK), or the one theme framework I DO know is OK for custom made themes.

    Anonymous
    (Private)  March 30, 2016 at 12:39 am #40913

    Thanks for looking at this Trevor – I’ll get in touch with the theme developer about it.

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