Forums Forums Search & Filter Pro Not able to drag elements into the Search Form UI box

Viewing 10 posts - 1 through 10 (of 15 total)
  • Anonymous
    #39550

    Hello,

    I am trying to create a new search form by dragging and dropping elements into the Search Form UI, however nothing seems to happens everytime I try. I recently purchased this plugin, so maybe I am missing a step in the process?

    Thanks!

    Anonymous
    #39562

    Just an update, I’ve also tried deactivating and activating the plugin, but it still didn’t work. Any suggestions?

    Thanks!

    Anonymous
    #39577

    So I had a look at other similar posts about this issue, and in the console I am getting this error:

    XMLHttpRequest cannot load http://www.touchsize.com/red-area/lastnews.php. No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘…’ is therefore not allowed access.

    Would you happen to know a fix for something like this?

    Thanks!

    Ross Moderator
    #39609

    It sounds like the javascript won’t load because you are trying to load the admin area over HTTPS, but you do not have HTTPS properly configured on your server.

    So the Javascript cannot load, which means you do not get drag and drop functionality..,

    When I try to access that link you have above, I get a big SSL warning – so I guess this is the root of your issue – resolve this to restore correct functionality.

    Thanks

    Anonymous
    #39671

    Thanks, I will try that and let you know if it works!

    Anonymous
    #39720

    After looking into it, it looks like we can’t configure https on our site because we are using our staging site that doesn’t have its own domain..would you happen to know if there’s a way to get around this issue?

    Ross Moderator
    #39733

    Hey Julia

    I’m afraid not, its a problem I often run into with my staging sites :/

    HTTPS & staging sites can be a nightmare!

    I guess on your staging site you need to completely disable ssl, I guess that means updating the home URL etc to not include “https” – but this can really vary – you could have an SSL plugin for example that is forcing admin to use SSL :/

    Thanks

    Anonymous
    #39779

    Hmm, actually, when I look at the url on our site, we aren’t using https. I talked with my coworker and apparently we don’t have ssl?

    Anonymous
    #39788

    Hello, so when we ran the command “jQuery.ui” in the console, we saw that jQuery is loaded. We are unsure of what else could be causing this issue..

    Ross Moderator
    #39812
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 15 total)