No Results in Search - Search & Filter Support

This topic has 10 replies, 2 voices, and was last updated 10 years, 8 months ago by Anonymous.

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Anonymous
(Private) February 16, 2016 at 7:45 pm #37097

Hello,

I am trying to display any results using OR. I have the following settings:

General:
Search in the following post types: Posts, Portfolio
Field relationships: OR

Display Results:
Display results method: Using a Shortcode
Results URL: http://dev.workforcesoftware.com/resources/
Load results using Ajax? Yes
Only use Ajax on the results page? Yes

Tags, Categories & Taxonomies:
Categories: Include – IDs for Categories to display
Tags: Include – IDs for Tags to display
Industry (custom taxonomy): Include – IDs for Industries to display

Do you have any idea?

Ross Moderator
(Private) February 16, 2016 at 11:49 pm #37152

Hey Colette

It sounds like a conflict in your tab “tags, categories and taxonomies”

Can you do a test, where there all settings have been removed on this tab?

Thanks

Anonymous
(Private) February 17, 2016 at 3:04 pm #37218

Hi Ross,

It works when I do not include specific Categories, Tags, or Industry IDs. It shows all posts.

Ross Moderator
(Private) February 17, 2016 at 3:47 pm #37219

So you must look at these settings and figure out what is wrong.

Somewhere there is a conflict.

For example, if I INCLUDE tags, categories and taxonomies it means that only results that belong to the tags chosen, categories chosen AND Taxonomies chosen are displayed.

If for example a post belongs to a specific category, lets say “uncategorized” but does not have any industry assigned, it will never show in the results if some industries are INLCUDED – include is like saying “MUST BELONG” to one one of the IDs for each field.

Thanks

Anonymous
(Private) February 18, 2016 at 1:07 am #37272

Hi Ross,

Okay, I think I understand. Is there a way to display posts if they do not have an industry assigned. So if there is a post in the “Brochure” Category that has a Tag “Mobile” but no Industry, wouldn’t the OR operator enable the post to display. Meaning that it has 1 or more attributes. If I Exclude instead of Include shouldn’t matter. There will be Resources that might not fit into any Industry. How could I handle that? Check them all for that Post?

Anonymous
(Private) February 18, 2016 at 3:19 pm #37340

Actually I think it is the custom post type that I have created that is sharing the same “Categories” and “Tags” as standard Posts.

‘taxonomies’ => array(‘category’, ‘post_tag’, ‘industry’),

Anonymous
(Private) February 18, 2016 at 3:31 pm #37345

I don’t know i removed the “Portfolio” custom post type as an option in search and it still doesn’t work.

Ross Moderator
(Private) February 18, 2016 at 10:58 pm #37385

This reply has been marked as private.

Anonymous
(Private) February 19, 2016 at 3:27 pm #37444

Hi Ross,

Thanks for the help. I figured it out and it was the custom post type Portfolio. I am going to have to convert all of the Portfolio Posts to WP Posts for this to work. Take care:)

Ross Moderator
(Private) February 19, 2016 at 4:17 pm #37453

Ok Colette, sounds odd though.

S&F should work with regular posts and custom post types the same.

Thanks
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