Search stops working after I add more user questions

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Viewing 10 posts – 1 through 10 (of 16 total)
  • Anonymous
    #34400

    Hi,

    I’m building a website that should enable users to answer 8 questions and be ‘matched’ with an ecolodge that fits the preferences they select. I have figured out how to format the questions using the taxonomy button (using custom taxonomy for posts), using checkboxes, and the auto count. It works great, up until the point I add more than 6 questions (so 6 taxonomy buttons, plus the ‘submit’ button). Up until the 6th question, I can see it auto counts all the posts correctly, the checkboxes can be selected and it searches/filters correctly. If I add one more question, all the auto count numbers go to zero and no matter what checkboxes are checked, there are ‘no results’. If I remove a question or two, it doesn’t go back to functioning (as though the ‘damage’ is done!). I have rebuilt the form at least 10 times now and have had someone more knowledgable than myself look at it in detail, and we are stumped! I really hope you can help me figure out this problem. (I am not a website builder or coder, so please explain any reply with that in mind).

    Ross Moderator
    #34570

    Hi Terry

    This shouldn’t be happening.

    Have you checked to see if a specific field is causing an error for you?

    Have you enabled debugging to see if there are any error messages being shown?

    Thanks

    Anonymous
    #34590

    Yes, I know. Strange problem. I don’t see how a particular field could be causing the problem since I have changed that around and have worked backwards, eliminating the most recently added fields with the same outcome.

    How do I enable the debugging? (Hope that isn’t a very basic question)

    Terry

    Anonymous
    #34609

    Ross,

    Would it help if you were able to see a working form and a form that stopped working so you can compare them? I just created a new form, with some of the same questions, but because I haven’t added more than 6 questions, it is working. If it would be helpful, what information can I send you so you can take a glance at the two forms?

    I would really appreciate it!

    Terry

    Ross Moderator
    #34635
    This reply has been marked as private.
    Anonymous
    #34664
    This reply has been marked as private.
    Anonymous
    #34927
    This reply has been marked as private.
    Ross Moderator
    #34968
    This reply has been marked as private.
    Anonymous
    #34993
    This reply has been marked as private.
    Ross Moderator
    #35015
    This reply has been marked as private.
Viewing 10 posts – 1 through 10 (of 16 total)

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