Forums › Forums › Search & Filter Pro › Search stops working after I add more user questions
Tagged: Form stops working
- This topic has 15 replies, 2 voices, and was last updated 10 years, 9 months ago by
Ross.
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Anonymous(Private) January 15, 2016 at 4:24 pm #34400
Hi,
I’m building a website that should enable users to answer 8 questions and be ‘matched’ with an ecolodge that fits the preferences they select. I have figured out how to format the questions using the taxonomy button (using custom taxonomy for posts), using checkboxes, and the auto count. It works great, up until the point I add more than 6 questions (so 6 taxonomy buttons, plus the ‘submit’ button). Up until the 6th question, I can see it auto counts all the posts correctly, the checkboxes can be selected and it searches/filters correctly. If I add one more question, all the auto count numbers go to zero and no matter what checkboxes are checked, there are ‘no results’. If I remove a question or two, it doesn’t go back to functioning (as though the ‘damage’ is done!). I have rebuilt the form at least 10 times now and have had someone more knowledgable than myself look at it in detail, and we are stumped! I really hope you can help me figure out this problem. (I am not a website builder or coder, so please explain any reply with that in mind).
Ross Moderator(Private) January 18, 2016 at 11:58 am #34570Hi Terry
This shouldn’t be happening.
Have you checked to see if a specific field is causing an error for you?
Have you enabled debugging to see if there are any error messages being shown?
Thanks
Anonymous(Private) January 18, 2016 at 6:29 pm #34590Yes, I know. Strange problem. I don’t see how a particular field could be causing the problem since I have changed that around and have worked backwards, eliminating the most recently added fields with the same outcome.
How do I enable the debugging? (Hope that isn’t a very basic question)
Terry
Anonymous(Private) January 18, 2016 at 8:14 pm #34609Ross,
Would it help if you were able to see a working form and a form that stopped working so you can compare them? I just created a new form, with some of the same questions, but because I haven’t added more than 6 questions, it is working. If it would be helpful, what information can I send you so you can take a glance at the two forms?
I would really appreciate it!
Terry
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