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'Connection Lost' Error

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Viewing 5 posts – 1 through 5 (of 5 total)
  • Anonymous
    (Private)  January 11, 2016 at 9:23 pm #33938

    I just purchased this plugin and after installing it, I immediately get this error when I go to a post on the backend:

    Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.

    The site also become extremely slow and the only way it stops is if I delete the plugin totally.

    Any suggestions?

    Ross Moderator
    (Private)  January 12, 2016 at 12:28 am #33958

    Hi Lance

    Does this only occur on specific pages in the admin?

    In admin, goto Search & Filter, then Settings, what speed is the cache set to go at?

    Do you have a development site you are working on?

    Thanks

    Anonymous
    (Private)  January 12, 2016 at 12:40 am #33963

    Hi Ross –

    The cache is set to Medium. Use Background Processes is checked too.

    It’s been occurring on all post pages that I’ve noticed. If I open one up, that’s when I get the error.

    It’s an active site.

    Thanks!

    Ross Moderator
    (Private)  January 12, 2016 at 11:21 am #33987
    This reply has been marked as private.
    Ross Moderator
    (Private)  January 26, 2016 at 5:04 pm #35335

    Marking as resolved as per our emails, give me a shout if anything new crops up.

    Also would be good to know the plugin that was causing you issues.

    Best

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Viewing 5 posts – 1 through 5 (of 5 total)
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