Forums › Forums › Search & Filter Pro › Made a new Search and it doesn't works.

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  • Anonymous
    (Private)  December 22, 2015 at 10:05 am #32682

    Hi,
    I tried for a whole day to make this plugin works, but with no success.
    My page with the shortcode is showing error 500.
    I went over the docs and did everything there, but it still not working.
    My page is hidden from users (available only for admins) so I can’t give an address or something.
    Is it possible to talk with someone on private mail so I’ll give you a full access to the site?

    Thank you very much,
    hope for a fast answer.

    Anonymous
    (Private)  December 22, 2015 at 7:33 pm #32720

    OK after long time trying I figure it out but now I have another problem.
    When I click one of the filters, it does make it all with opacity like it working on it,
    and when it’s done, nothing change. (the url is changing but except that – nothing)
    I check and I entered the right content ID and pagination class.
    please help

    Ross Moderator
    (Private)  December 22, 2015 at 8:23 pm #32740

    Hey there

    Can you send me a link so I can see whats happening?

    Thanks

    Anonymous
    (Private)  December 22, 2015 at 8:40 pm #32762
    This reply has been marked as private.
    Anonymous
    (Private)  December 23, 2015 at 1:12 am #32776
    This reply has been marked as private.
    Anonymous
    (Private)  December 23, 2015 at 11:09 pm #32826
    This reply has been marked as private.
    Ross Moderator
    (Private)  December 23, 2015 at 11:14 pm #32827

    Hi Idan

    I’m afraid we’re only generally open 9.30am – 5pm GMT (and there are other tickets in the queue ahead of yours) so unfortunately it can take 24hrs or more before I actually begin processing and debugging your ticket.

    So I took a quick look.

    The first thing I would say is, disable ajax.

    Once the site is working without ajax, then we can enable it again.

    So, when you perform a search, you notice the URL change to /filter/ – if you access this url directly (which you will after disabling ajax), you will notice the layout is all messed up.

    When using archive display mode, you must use proper templates, that render the entire page correctly – this must be working before you can re-enable ajax.

    The second thing is the results not updating.

    Again I’d be tempted to say there is something not right about the template you specified.

    Your template must use the wordpress loop – as mentioned here in the FAQs:

    http://www.designsandcode.com/wordpress-plugins/search-filter-pro/faqs/#h-bad-template

    If this does not make sense then please provide the code to your template (NewLoop.php) via something like pastebin with formatting.

    Thanks

    Anonymous
    (Private)  December 23, 2015 at 11:21 pm #32829
    This reply has been marked as private.
    Ross Moderator
    (Private)  December 23, 2015 at 11:52 pm #32830

    The different display results methods are outline here – including an in depth comparison of archive display method and shortcode – you are using archive.

    I think perhaps its best if you use the shortcode method in this case, and follow the instructions here – because the approach it sems you have taken is this one, but applied it to archive:

    http://www.designsandcode.com/documentation/search-filter-pro/getting-started/creating-your-first-search-form/

    Then follow the instructions about customising your resutls template here:

    http://www.designsandcode.com/documentation/search-filter-pro/search-results/using-a-shortcode/#Customising_the_Results

    I guess you would copy your loop code over you are already using – in principal it looks ok.

    Thanks

    Anonymous
    (Private)  December 25, 2015 at 2:54 am #32845
    This reply has been marked as private.
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