Search results too few - Search & Filter Support

This topic has 6 replies, 2 voices, and was last updated 10 years, 11 months ago by Anonymous.

Viewing 7 posts – 1 through 7 (of 7 total)

Anonymous
(Private) November 30, 2015 at 5:52 pm #31045

Hi, we’ve an official license of S&F pro. After using a filter, the search results are too few.

You can see it here:
1) go to http://preview.in-trim.carerixsite.nl/category/vacatures/
2) click on “functiegroep -> bouw (5)”. The results should be 5
3) note that only 1 result is displayed

Furthermore I’ve tried it in a basic theme (like twentyfourteen), but that doesn’t matter.

Hope to hear from you soon!

Ross Moderator
(Private) November 30, 2015 at 6:23 pm #31049

Hi Ruben

What happens when you enable Auto Count? (found in the general tab)

Thanks

Anonymous
(Private) November 30, 2015 at 6:43 pm #31050

Hi Ross,

Thank you for your quick reply.

Now the filter count is decreased to 1. So it matches the result count, but that’s still incorrect. There should be 5 hits. If I look it up in wp-admin the result count is correct.
When I open a ‘missing’ post in wp-admin and hit save/apply (without further changes), it does get found by search&filter. So somehow “fresh” posts aren’t spot by S&F pro.

I can give you a wp login if you like.

Best Regards,
Ruben

Ross Moderator
(Private) December 1, 2015 at 7:02 pm #31155

Hey Ruben

How are you adding these posts to your database? Via the standard WP admin screen, or via some other function?

Thanks

Anonymous
(Private) December 2, 2015 at 1:50 pm #31232

Hi Ross,

They are imported by a another plugin automatically. Without “auto count” the correct number of posts are listed in the widget (of course not in the search results).
I think it’s a tiny issue somewhere in the code.

Searching & filtering in wp-admin is fine, so to me the posts it selves are OK.
Also the free version of S&F seems to work OK.

I hope you can help me.

Best Regards,
Ruben

Ross Moderator
(Private) December 2, 2015 at 3:03 pm #31244

Hey Ruben

When posts are added in a non-standard way, the Search & Filter cache is not aware there is an updated post – so it doesn’t update the cache.

The cache is a new feature that enables a ton of extra functions that are not available in Free.

There is a function which should help overcome this:

do_action('search_filter_update_post_cache', 1984);

You must add the above code for every post import – replacing the 1984 with the post ID of the post updated – or with a variable containing the post id:

do_action('search_filter_update_post_cache', $post->ID);

The plugin you use for importing will likely have some function, or hook made available after every insert – its at this point you should add the above code.

Thanks

Anonymous
(Private) December 2, 2015 at 4:42 pm #31255

Thanks for your help and analysis!
I will try that.
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