Filter Results Not Working - Search & Filter Support

This topic has 7 replies, 2 voices, and was last updated 10 years, 10 months ago by Ross.

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Anonymous
(Private) November 25, 2015 at 6:34 am #30692

Hi,

I setup a couple of filters to start testing and the results don’t modify when a filter is selected.

See an example here http://newctg.countertopguides.com/?s=sealers&post_type=product&tags=1&limit=5&ixwps=1

Thanks,
Sam

Ross Moderator
(Private) November 25, 2015 at 10:04 am #30703

It looks like you haven’t correctly added the “results URL” setting in the “display results” tab.

Thanks

Anonymous
(Private) November 25, 2015 at 6:27 pm #30757

Hi Ross,

Thanks for your help.

So I checked the settings and I have it set as following:

Display results method:
“Woocommerce Shop”

Load results using Ajax? “yes”
Make searches bookmarkable? “no”
Only use Ajax on the results page? “yes”

Scroll window to: “Top of Page” on All
Results Container: “#content”
Pagination selector “.pagination a”

How should I have the page setup?

Thanks,
Sam

Anonymous
(Private) December 1, 2015 at 5:56 pm #31137

Hi Ross,

This issue is still occurring can you please follow up.

Thanks,
Sam

Ross Moderator
(Private) December 1, 2015 at 6:55 pm #31151

Hey Sam

It looks like S&F is detecting your homepage as your shop page, which I do not believe is correct:

http://newctg.countertopguides.com/shop/

Do you have some kind of setting enabled which allows woocommerce on your homepage?

Thanks

Anonymous
(Private) December 1, 2015 at 7:33 pm #31158

Hi Ross,

I set-up http://newctg.countertopguides.com/products.html to be the default woocommerce store. However, when I do this there are no products found. I went ahead and deactivated the plugin and the products re-appeared on the page. I then reactivated the plugin and again no products found.

I did rebuild the cache but that didn’t work.

What’s next?

Thanks,
Sam

Anonymous
(Private) December 2, 2015 at 9:38 pm #31284

Hi Ross,

Any update?

thanks,Sam

Ross Moderator
(Private) December 6, 2015 at 10:43 pm #31561

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