Plugin doesnt work using right filter - Search & Filter Support

This topic has 13 replies, 3 voices, and was last updated 9 years, 4 months ago by Ross.

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Anonymous
(Private) November 24, 2015 at 5:37 pm #30636

hello ,

Plugin doesnt work using right filter after i moved my site to a new hosting .

here is a link :
http://www.techwebies.com/keysearch/?_sft_category=apps

while filtering by categories it doesnt return data . i had this kind of problem before with search theme , now it returned and tried to do same but nothing works

please help !

Ross Moderator
(Private) November 24, 2015 at 10:31 pm #30665

Disable S&F, then re-enable.

This is important.

After this, Rebuild the Cache.

Does it begin to work?

If this still does not work, try to create a new search form, and copy over all the settings from your old one.

This should do the trick.

Thanks

Anonymous
(Private) November 25, 2015 at 8:38 am #30698

no nothingworks !

also the plugin ask for update and when i do i get

Updating Plugin Search & Filter Pro (1/1)
Downloading update from http://www.designsandcode.com/edd-sl/package_download/MTQ0ODQ4MzY5MDpmNjdmMmQxMzUxNTllMmI3YTZlYWJjYjI1NTdkNTJhNzo2MTU6Y2M5NGZhOTA3MzM1M2MxMmQ1MDNjZmFmZjkxMGU3YzM6aHR0cEAvL3d3dy50ZWNod2ViaWVzLmNvbQ==…
An error occurred while updating Search & Filter Pro: Download failed. Unauthorized
Disabling Maintenance mode…

Ross Moderator
(Private) November 25, 2015 at 9:56 am #30701

This reply has been marked as private.

Anonymous
(Private) November 25, 2015 at 10:05 am #30704

This reply has been marked as private.

Anonymous
(Private) November 26, 2015 at 10:12 am #30797

This reply has been marked as private.

Ross Moderator
(Private) November 27, 2015 at 3:26 pm #30898

You can go to Your Account and download the latest version.

I’m not sure why its not updating, perhaps incorrect license key – for activation see notes here:

http://www.designsandcode.com/documentation/search-filter-pro/getting-started/#Automatic_Updates

Thanks

Anonymous
(Private) November 28, 2015 at 9:59 pm #30943

i installed the latest version . also entered my licence and tried to activate it but it didn’t activate nor give me any message … how come will be invalid if i paid for it ?

Ross Moderator
(Private) December 1, 2015 at 5:44 pm #31131

Hi Jad

Please download the latest version from Your Account – there may be an updating bug as a few users have reported this recently – I’m currently looking into it.

Thanks

Anonymous
(Private) December 9, 2015 at 12:33 pm #31810

hello .
okay i did that and evrything okay it just when i pick the archive page option and add my tpl search.php , it seam it s not replacing the page . i m stuck on the default WordPress search
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