Forums › Forums › Search & Filter Pro › Search not displaying results

  • This topic has 7 replies, 3 voices, and was last updated 9 years ago by Ross.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Anonymous
    (Private)  November 11, 2015 at 6:15 pm #29529

    Jake

    Hi Ross,

    I’m having problems with an instance of Search and filter Pro. Please see the search in question: http://midwestoutdoors.com/search-engine/fishing/

    My understand is that you should be able to select any of the categories and select ‘Submit’, without any having to enter anything in the ‘search’ field. This should then provide a list of all results in the selected category. However, when I do this no results are found.

    I know there are posts/content within these categories. Results are found when using the ‘search’ field without any categories selected. Could this be an issue with another plugin interfering? Please help!!!

    Thanks,

    Jake

    Anonymous
    (Private)  November 11, 2015 at 6:44 pm #29532

    Do you have your filter setup to display using an “Archive” or “Shortcode”? And if archive, what template file is being used?

    If it is set to display as an Archive, and the template referenced is the default search.php, you would have this problem described because the page is being accesses without an actual search having been requested.

    Remember that for any posts to be displayed and filterable, there first needs to be a loop ran that is either a ‘search’ or just a generic loop to display all posts (or limited using parameters allowable in the loop function, such as limiting to a custom post type, or a specific category, etc.).

    If you just want to direct site visitors to a page that shows all (fishing) posts and then allow them to filter those to narrow down their choices, your easiest method is to use the Shortcode method, the documentation for which is here:

    http://www.designsandcode.com/documentation/search-filter-pro/search-results/using-a-shortcode/

    If you can reply with more info on how you have this particular filter and page setup I may be able to help you get it working.

    🙂
    Trisha

    Anonymous
    (Private)  November 11, 2015 at 8:46 pm #29572

    Hi Trisha,

    I am using the shortcode method. I have the search being performed on this page: http://midwestoutdoors.com/search-engine/fishing/, with the search form being directed to this page:
    http://midwestoutdoors.com/fishing-search-engine-results/, where the results shortcake is found.

    Even if I have the search and results appear on the same page, no results are being shown.

    I tried selecting the archive method, but it still does not seem to work. I have also forced ‘is search’ to be true, and disabled ajax.

    Any help would be greatly appreciated!

    Thanks,

    Jake

    Ross Moderator
    (Private)  November 11, 2015 at 11:51 pm #29588

    Hi Jake

    Can you enable auto count, and on all the fields tick “show count”?

    Also, it seems like you might have recently upgraded? Did you check the release notes?

    http://www.designsandcode.com/documentation/search-filter-pro/2-0-upgrade-notes/

    Try to disable S&F, then enable again (there are some important processes here).

    Then try to rebuild the cache.

    If this does not work, the last option really is to look at the Tags, Categories & Taxonomies Tab, and the Post Meta tab, and clear out their settings as there can often be conflicts in settings.

    Thanks

    Anonymous
    (Private)  November 13, 2015 at 7:03 pm #29823

    I disabled S&F and reactivated it. I also noticed there was another upgrade, so I went ahead and installed the latest version. I rebuilt the cache on multiple forms, but it is still not working.

    I then created a brand new search using the short code function with auto count and show count enabled:
    https://midwestoutdoors.com/jakes-test-search/

    You can see that the search is displaying the post counts that are relevant, so it appears to be seeing the content. However, when you perform a search, it is still not showing any results. Whats really odd about this is that the results page displays the dialog with “16 Results Found” for example. It seems as though the search is being performed and functions correctly, it just isn’t displaying the actual results. Please see the new test page mentioned above to see the issue.

    This feature is necessary to our site. Please involve and developers that may be needed to fix this issue as soon as possible.

    Thanks

    Jake

    Ross Moderator
    (Private)  November 14, 2015 at 11:30 am #29840

    You know what, I think this is related to you upgrading from an old version of S&F.

    I think you may have the same issue here, and it is with your pagination funcitons:

    https://support.searchandfilter.com/forums/topic/2-0-2-upgrade-results-found-but-not-displayed/#post-29244

    Let me know

    Thanks

    Anonymous
    (Private)  November 16, 2015 at 1:48 am #29901

    Hi Ross,

    Can you explain exactly what I need to do in order to fix the issue? I understand I need to update the templates to use regular WordPress pagination instead. How do I go about doing that? What actually needs to be changed?

    Ross Moderator
    (Private)  November 16, 2015 at 10:13 am #29915

    Well somewhere in your template I think you are using really old pagination.

    Something like calls to the functions sf_paged_links

    Either way, you can find out exactly what line errors are being created and the lines with your pagination by checking your error logs.

    Then, you need to replace this with the correct usage of WP pagination. As mentioned already in the above link, this can be found in the sample template in search-filter-pro/templates/results.php

    Thanks

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