missing results - Search & Filter Support

Tagged: missing results

This topic has 5 replies, 2 voices, and was last updated 10 years, 12 months ago by Ross.

Viewing 6 posts – 1 through 6 (of 6 total)

Anonymous
(Private) November 2, 2015 at 6:13 pm #28737

There is a category that shows 7 results on categories in the wordpress control panel but only 4 in the results and when it shows the number of post next to the category on the dropdown.

I have tried both archive and shortcode (although the problem shows on the number of results in the drop down before you hit search so i do not think it is this issue.)

I have checked that all posts are published.

I have rebuilt the cache.

What else should i check to work why there are missing results?

Ross Moderator
(Private) November 2, 2015 at 7:54 pm #28751

Hmmm not sure, do you have a link I could look at?

Thanks

Anonymous
(Private) November 3, 2015 at 9:11 am #28793

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Ross Moderator
(Private) November 3, 2015 at 12:15 pm #28818

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Anonymous
(Private) November 3, 2015 at 1:37 pm #28833

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Ross Moderator
(Private) November 3, 2015 at 1:47 pm #28835

Hi Marcus

I see the discrepency.

Basically this is your settings under the Tags, Categories and Taxonomies tab.

If you clear this out your counts will return to normal.

Just a bit of info – if you choose to “include” items in that tab, then the results will only show items that are in those selected tags and categories.

I guess the few items missing are those which do not belong to any of tags you have on your include list.

Hope that helps!

Thanks
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Viewing 6 posts – 1 through 6 (of 6 total)