Forums › Forums › Search & Filter Pro › No results if any filter checked

Viewing 10 posts - 1 through 10 (of 33 total)
1 2 3 4
  • Anonymous
    (Private)  October 27, 2015 at 3:09 pm #28327

    Hi, I added the search form on my page with the shortcode. I would like to use it to filter a custom post type I created. I added the two shortcodes in the page:
    [searchandfilter id=”1428″]
    [searchandfilter id=”1428″ show=”results”]
    (obviously with my id number)

    If I visit the page I can see the posts, but if I click on any category I see no results, even if there are some posts in that category (and I can see counts in the search form)

    The page is:
    http://dev.mantellassi.com/prodotti/

    Thanks

    Ross Moderator
    (Private)  October 27, 2015 at 3:41 pm #28332

    Hi there

    Can you enable auto count? (in the general tab)

    Thanks

    Anonymous
    (Private)  October 27, 2015 at 3:58 pm #28336

    If I enable autocount the counts go to 0. But there are actually posts in some categories (e.g. http://dev.mantellassi.com/category/art/).
    Thanks

    Ross Moderator
    (Private)  October 27, 2015 at 4:02 pm #28339

    Hi Evelina

    If the count goes to 0 this means there is a problem with the cache building.

    Can you try to deactivate/active S&F, then rebuild the cache?

    Thanks

    Anonymous
    (Private)  October 27, 2015 at 4:22 pm #28343

    Nothing changes 🙁
    I also tried to work on simple articles instead of custom types. I created a test category http://dev.mantellassi.com/category/test/ and a test article in that category. But I’m getting the same result.
    Thanks

    Ross Moderator
    (Private)  October 27, 2015 at 4:27 pm #28344

    Hmmm it looks like something is interfering with the query.

    Do you have any pre_get_posts or custom code that modifies queries?

    If not, it might be another plugin interfering with the search query, try disabling all other plugins and see if the problem still persists?

    Thanks

    Anonymous
    (Private)  October 28, 2015 at 9:00 am #28397

    I have disabled all the plugins except the filter and I also changed theme to a basic one. Nothing changed, same result.

    Ross Moderator
    (Private)  October 28, 2015 at 12:02 pm #28419
    This reply has been marked as private.
    Anonymous
    (Private)  October 28, 2015 at 1:30 pm #28433
    This reply has been marked as private.
    Ross Moderator
    (Private)  October 30, 2015 at 11:01 am #28618
    This reply has been marked as private.
  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 33 total)
1 2 3 4