Issue with filters refreshing - Search & Filter Support

Tagged: filter refresh

This topic has 7 replies, 2 voices, and was last updated 5 years, 9 months ago by Trevor.

Viewing 8 posts – 1 through 8 (of 8 total)

Anonymous
(Private) January 4, 2021 at 1:52 pm #271583

Hi there,
Your plugin works really well everywhere on my website, when I click on a filter, page is refreshing with the right results and the tick stays on the button.

Like that: https://maitrelucas.fr/bibliotheque-video/

But on my new page, with exactly the same setup (it is a clone), when I click on a filter button or dropdown, page is refreshing with the right results, but the filter button or dropdown comes back as initially. As a visitor, it is really complex to understand it has worked.

Here the link: https://maitrelucas.fr/cartes-mentales/

What could be the issue?

Thanks in advance.

Trevor
(Private) January 4, 2021 at 3:00 pm #271595

Can you check the website? I try to use the filters, but the website hangs as it tries to load the pages after filtering.

Anonymous
(Private) January 4, 2021 at 3:14 pm #271599

Thanks for your reply.
Yes, but if you check my others pages, I don’t have the issue, and I use the same method.
For example: https://maitrelucas.fr/bibliotheque-video/

It is really only on that one (https://maitrelucas.fr/cartes-mentales/), the page is a duplicate from the other one, and short code too.

I’ve used “Custom” as “Display results method:” and https://maitrelucas.fr/cartes-mentales/ as “template options”. Maybe I’m wrong on this point?

Trevor
(Private) January 4, 2021 at 5:20 pm #271611

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Anonymous
(Private) January 4, 2021 at 6:14 pm #271620

This reply has been marked as private.

Trevor
(Private) January 5, 2021 at 12:14 pm #271672

This reply has been marked as private.

Anonymous
(Private) January 5, 2021 at 10:59 pm #271725

Hi Trevor,
This was the issue.
It is now fixed and works perfectly.

Thanks again for your time and help.

Benoit

Trevor
(Private) January 6, 2021 at 7:29 am #271732

Thanks for letting me know. I will close this thread for now.
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