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  • Anonymous
    (Private)  January 4, 2021 at 1:52 pm #271583

    Hi there,
    Your plugin works really well everywhere on my website, when I click on a filter, page is refreshing with the right results and the tick stays on the button.

    Like that: https://maitrelucas.fr/bibliotheque-video/

    But on my new page, with exactly the same setup (it is a clone), when I click on a filter button or dropdown, page is refreshing with the right results, but the filter button or dropdown comes back as initially. As a visitor, it is really complex to understand it has worked.

    Here the link: https://maitrelucas.fr/cartes-mentales/

    What could be the issue?

    Thanks in advance.

    Trevor
    (Private)  January 4, 2021 at 3:00 pm #271595

    Can you check the website? I try to use the filters, but the website hangs as it tries to load the pages after filtering.

    Anonymous
    (Private)  January 4, 2021 at 3:14 pm #271599

    Thanks for your reply.
    Yes, but if you check my others pages, I don’t have the issue, and I use the same method.
    For example: https://maitrelucas.fr/bibliotheque-video/

    It is really only on that one (https://maitrelucas.fr/cartes-mentales/), the page is a duplicate from the other one, and short code too.

    I’ve used “Custom” as “Display results method:” and https://maitrelucas.fr/cartes-mentales/ as “template options”. Maybe I’m wrong on this point?

    Trevor
    (Private)  January 4, 2021 at 5:20 pm #271611
    This reply has been marked as private.
    Anonymous
    (Private)  January 4, 2021 at 6:14 pm #271620
    This reply has been marked as private.
    Trevor
    (Private)  January 5, 2021 at 12:14 pm #271672
    This reply has been marked as private.
    Anonymous
    (Private)  January 5, 2021 at 10:59 pm #271725

    Hi Trevor,
    This was the issue.
    It is now fixed and works perfectly.

    Thanks again for your time and help.

    Benoit

    Trevor
    (Private)  January 6, 2021 at 7:29 am #271732

    Thanks for letting me know. I will close this thread for now.

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