Forums › Forums › Search & Filter Pro › Only one filter or search works

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  • Anonymous
    (Private)  December 25, 2020 at 6:40 am #271110

    My website is eyrerecipes.com. The plugin works for the first search or filter. It shows the results and narrows the numbers in the other fields to those only in the first filter, like I want it to. But when I select a second filter, nothing happens. A second search also doesn’t work. If I want to search again or filter again, I first have to reload the page. Any help you can give would be appreciated.

    Trevor
    (Private)  December 28, 2020 at 12:54 pm #271164

    Are you using the additional Divi extension plugin from us – the link (a blue button) to download it is at the top of this guide (which you also need to read and carefully follow):

    https://searchandfilter.com/documentation/3rd-party/divi/

    Anonymous
    (Private)  December 28, 2020 at 7:14 pm #271192

    Yes, I do have that plugin. But I am not using a blog, portfolio, or shop Divi module. It is just a widget in my sidebar.

    Trevor
    (Private)  December 28, 2020 at 9:56 pm #271197

    But the posts on the page are using the Divi Post module?

    Anonymous
    (Private)  December 31, 2020 at 5:41 pm #271456

    Okay, yes, the pasts are using the “Blog Feed Masonry” module. I didn’t realize that was what I needed to change. However, following the instructions on that Divi extension plugin that you linked, step 2 says “In content -> Scroll down underneath the options, and choose Yes for Link with a Search & Filter Form.” In the content tab on my site, I’m not seeing “Link with a Search & Filter Form.” Any idea how to get that to show? The Search & Filter Pro Divi Extension plugin is installed and activated.

    Trevor
    (Private)  January 1, 2021 at 10:50 am #271482

    If you do not see that option in the posts module you are using, as you sure you are using the posts module we describe in our guide, instead of maybe a module form a third party plugin for Divi?

    Anonymous
    (Private)  January 1, 2021 at 11:08 am #271484

    I’m using the Extra theme from Elegant Themes, which uses Divi. No third party plugins for the modules. Any chance I could give you a login to take a look?

    Trevor
    (Private)  January 1, 2021 at 11:14 am #271486
    This reply has been marked as private.
    Anonymous
    (Private)  January 1, 2021 at 11:19 am #271488
    This reply has been marked as private.
    Trevor
    (Private)  January 1, 2021 at 1:51 pm #271494

    Can you give me a sequences of a search to make so that I can see what you describe?

    One thing I note is that you appear to be searching the following Post Types:

    Posts
    Pages
    Recipes

    But you have ‘Category’ and ‘Tag’ in the form, which generally relate to Posts (using these on other Post Types is not recommended and can cause no results to be found). Do you need to be searching Posts and Pages, and, if not, I am unsure how your recipe plugin handles term data (it would be usual for the recipes to have their own custom taxonomies and/or custom fields).

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