Support Forums

The forums are closed and will be removed when we launch our new site.

Looking for support? You can access the support system via your account.

Forums › Forums › Search & Filter Pro › Ajax with WooCommerce method doesn’t work

Tagged: , ,

Viewing 6 posts - 1 through 6 (of 6 total)
  • Julien Monvoisin
    (Private)  November 24, 2020 at 2:35 pm #267619

    Hi
    I try to use Search & Filter with WooCommerce on a WPBakery motorized theme (Jupiter).

    According to your documentation, I use the following shortcodes on my page:

    [searchandfilter id="23250"]
[products search_filter_id='23250']

    and the WooCommerce Display Result method.
    “Load results using Ajax” is checked, as well as “Make searches bookmarkable” option.

    When I try the filter, the page refreshes (and the filter result is correct) instead of using Ajax.
    IF I check “Only use Ajax on the results page” option, then the page doesn’t rerefreshes, Ajax seems to start working, but after quite a long time a long list of unfiltered products is displayed, with all images missing.

    I suspect something related to theme modified WPBakery version, but it’s not certain since I am not using the WPBakery product shortcode, only the one provided by Search & Filter.
    Please also note the site uses WPML.

    Please advise.
    I can provide links to test page and WP admin if private fields can be enabled.

    Julien Monvoisin
    (Private)  November 24, 2020 at 2:45 pm #267622
    This reply has been marked as private.
    Trevor Moderator
    (Private)  November 24, 2020 at 5:40 pm #267675

    It is possible that the Ajax Container was wrong. Itwas set to .products.mk--row but I have set it now to .vc_custom_1606223246329 .woocommerce

    The filter is very slow, but does filter. However, the images do not appear. Do you have a lazyload feature on for images? That would cause this to happen.

    Julien Monvoisin
    (Private)  November 25, 2020 at 3:42 pm #267796

    Hello Trevor
    Indeed, the filter is now very slow images are missing because of some lazyload feature.
    After disabling every lazyload and similar features, the issue persists.
    I found out that if I switch to another theme (like Twenty something), the Ajax filter is faster and images are visible.

    The theme is Jupiter (not Jupiter X) and uses a modified WPBakery version.
    Maybe this issue has been met by someone else? I found another utopic using Jupiter but most comments are private so I can’t figure if the issue is similar.

    I will also open a ticket at Jupiter Artbees support.
    Thank you.

    Trevor Moderator
    (Private)  November 26, 2020 at 12:53 pm #267921

    I don’t know why the images do not show. They are there if you inspect the HTML. As for the speed, that may be the masonry/isotope javascript that the grid is using.

    Julien Monvoisin
    (Private)  November 26, 2020 at 1:44 pm #267933

    Yes, thank you Trevor, waiting for Artbees/Jupiter support reply.
    Will post it there if I can.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)

The forum ‘Search & Filter Pro’ is closed to new topics and replies.