Forums Forums Search & Filter Pro Custom Taxonomies not showing up in dropdowns

Viewing 10 posts - 1 through 10 (of 16 total)
  • Ross Moderator
    #26757

    What happens when you disable ajax?

    Thanks

    Anonymous
    #26806

    I have disabled the ajax through the display settings? Nothing happens it displays the title of the Custom Taxonomy but it doesn’t show any of the taxonomies?

    thanks

    Ross Moderator
    #26813

    It sounds like you might have misconfigured some settings in the tab “tags, categories and taxonomies” or the “post meta” tab – can you try emptying these out and see if you get results?

    Thanks

    Anonymous
    #26815

    There is nothing in either of those tabs they are both empty at the moment? I can send you some screenshots of my settings if that helps?

    Ross Moderator
    #26817

    Yup sure that would be good 🙂

    Anonymous
    #27071

    Did these help at all? Any ideas as to what is wrong?

    Ross Moderator
    #27072

    Hi Janette

    Can you enable “show count” on all your fields, and disable “hide empty” ?

    I am curious as to what is being shown as the counts for the various inputs and if they will show at all.

    Thanks

    Anonymous
    #27073

    It says (0) next to them? There are definitely items there tagged with the relevant custom taxonomies. If i go into the Custom Taxonomy for product type there 8 categories and each has at least 1 count next to it?

    Ross Moderator
    #27074

    Hi Janette

    This certainly seems like strange bug – is there any chance I can get access to the admin area?

    Thanks

Viewing 10 posts - 1 through 10 (of 16 total)