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Forums Forums General Updating License

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  • Zachary Kulpinski
    #266228

    Hello. I just tried to update my Search and Filter Pro plugin through WordPress. When I tried updating, it said that the Update failed and it was unauthorized. I have a feeling that it is because I recently launched my website, which changed my URL from a staging URL to an actual URL. I’m assuming I have change my license to the new URL but wanted to reach out to find out how to do that.

    Trevor Moderator
    #266229

    You can do this from Your Account, but, after the change, you may need to wait a while (maybe an hour) for our server cache to update and recognize the change.

Viewing 2 posts - 1 through 2 (of 2 total)

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